Wingate by Wyndham Anchorage Downtown - Ship Creek

I found the staff to be very friendly. The room clean and beds comfortable. I like that it was very close to the train station.

The rooms could use an update.

The bathroom light didn’t turn off. We heard trains all night. The breakfast selection was minimal, with many things not available. It was old and outdated. The desk in our room was falling apart.

Location to Railroad Station.

Can you add fresh fruit-banana, apple or orange to breakfast?

The room was pretty basic but clean and comfortable. Decent breakfast and coffee. The staff were friendly and accommodating. The airport shuttle was great. Great location, right on Ship Creek, fun to look for salmon and watch fishermen. Walkable to downtown and some good restaurants, breweries and gift shops. Super convenient to the train station. Reasonably priced as far as Anchorage hotels go. About the only downside was that the trains were blowing their horns early in the morning. We would definitely stay here again.

Decent location

Staff wasn’t helpful

Room was clean

Front desk staff was not knowledgeable not willing to help and not friendly.

The closeness to the train station was the best feature as it is literally right outside of the hotel and you can walk over to it to catch the train.

Price was steep for the services we obtained. Never came to service the room. 1 towel and 2 wash cloths for 3 people for a 2 night stay. They had no towels to give us the second night to accommodate everyone two nights in a row. Was told if they got towels from another unoccupied room that it would inconvenience the next customer and it would only cause more complaints. I said we are here now and are inconvenienced by not having a stocked room which we paid for as well. Her response to how are we suppose to be able to shower and bath without towels was I dont know sorry instead of remedying the issue.

The location is nice.

Same breakfast too much.

Location

Same breakfast

We had chosen this hotel for its location, close to the Alaska Railway. It also has a pleasant outlook towards the walks along the river behind the hotel. We had hoped to use their free shuttle however that did not eventuate.

Our first impression was the reception staff who displayed very little interest and handled our check-in process poorly. Over our two night stay, the overall staff interaction was disheartening, although there were a few members who showed some interest. Our room was reasonably comfortable but could benefit from some maintenance, especially the ceiling in the bathroom.