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7 / 10 Guest Rating

SureStay by Best Western Charlotte Matthews

2501 Sardis Road North, Charlotte, us

SureStay by Best Western Charlotte Matthews - main view

About the Property

Modern Amenities
Experience comfort and convenience at the Best Western Charlotte Matthews. Enjoy free Wi-Fi, cable TV with HBO, and in-room massage services.

Delicious Breakfast
Start your day right with a daily hot breakfast featuring a variety of options including eggs, meat, and pastries.

Convenient Location
Located just minutes away from Charlotte Douglas International Airport, Bojangles Coliseum, and Mcalpine Creek Park, our hotel is the perfect choice for your stay in Charlotte, North Carolina.

Book your stay now and make the Best Western Charlotte Matthews your home away from home.

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room With Two Double Beds - Non-Smoking - Photo 1
Double Room With Two Double Beds - Non-Smoking - Photo 2
1/2

Double Room With Two Double Beds - Non-Smoking

All rooms have free Wi-Fi access and cable TV with the HBO channel. They also have a coffee maker and ironing facilities.

18 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRadio

2 Double Beds, Non-Smoking, Work Desk, Microwave And Refrigerator

Non-refundable
Breakfast Included
20% OFF$104.55

$83.64

Includes taxes & fees
King Room - Photo 1

King Room

The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

1 King Bed,Non-Smoking,Work Desk,Refrigerator,Wi-Fi

Non-refundable
Room Only
20% OFF$95.57

$76.46

Includes taxes & fees

1 King Bed,Non-Smoking,Work Desk,Refrigerator,Wi-Fi

Non-refundable
Breakfast Included
20% OFF$106.79

$85.43

Includes taxes & fees
Double Room with Two Double Beds - Photo 1

Double Room with Two Double Beds

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$123.35

$98.68

Includes taxes & fees

Guest Reviews

7
Very Good240 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.2
Service8.7
Location8.2
Room Quality6.2
Amenities6.7
Value for Money7.7
Food and Beverage6.2
Overall Experience7.2

Select topics to read reviews

C
CreganusUS
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"I’m sure it will be nice when upgrades are done."

3.0

I was not aware there was active construction at this property. I would not have chosen this property.

The room I stayed in was brand new. The water was not hot in shower. My allergies kick up around Sheetrock dust. I did not have time to figure out alternate accommodation so I just dealt with it.

Helpful?
B
BeckyusUS
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

9.0
Helpful?
M
milanyelaveVE
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Good"

6.0
Helpful?
M
milanyelaveVE
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Good"

6.0
Helpful?
M
milanyelaveVE
Verified booking
extended_group
Standard Room
Stayed in May 25, 2026

"Good"

6.0
Helpful?
C
ChelseausUS
Verified booking
family_with_children
Standard Room
Stayed in May 22, 2026

"Owner was rude and roaming the hallways"

1.0

Nothing

Cleanliness

Helpful?
R
RegaladousUS
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Good"

1.0

Absolutamente nada

Mal olor un mueble cama muy viejo, probablemente por la remodelacion que supongo que es lo que estan haciendo, pero eso no es una excusa para tratar de tener algo mejor para ofrecer por el precio que cobran

Helpful?
J
JennyusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"It was fine"

6.0

Staff was nice. Breakfast was good.

The carpet was dirty. Too many stains. No exhaust fan in the bathroom. The hotel is under renovation so hopefully they will have to do the rooms as well.

Helpful?
F
FeliciausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0
Helpful?
S
SalvadorusUS
Verified booking
family_with_children
Standard Room
Stayed in May 3, 2026

"Exceptional"

10.0
Helpful?
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