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7 / 10 Guest Rating

SureStay by Best Western Charlotte Matthews

2501 Sardis Road North, Charlotte, us

SureStay by Best Western Charlotte Matthews - main view

About the Property

Modern Amenities
Experience comfort and convenience at the Best Western Charlotte Matthews. Enjoy free Wi-Fi, cable TV with HBO, and in-room massage services.

Delicious Breakfast
Start your day right with a daily hot breakfast featuring a variety of options including eggs, meat, and pastries.

Convenient Location
Located just minutes away from Charlotte Douglas International Airport, Bojangles Coliseum, and Mcalpine Creek Park, our hotel is the perfect choice for your stay in Charlotte, North Carolina.

Book your stay now and make the Best Western Charlotte Matthews your home away from home.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Disability Access Tub - Photo 1
King Room - Disability Access Tub - Photo 2
1/2

King Room - Disability Access Tub

All rooms have free Wi-Fi access and cable TV with the HBO channel. They also have a coffee maker and ironing facilities.

18 m2
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRadio

Accessible - 1 King

Non-refundable
Breakfast Included
20% OFF$131.11

$104.89

Includes taxes & fees
King Room - Photo 1

King Room

The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorDeskMicrowave

1 King Bed,Non-Smoking,Work Desk,Refrigerator,Wi-Fi

Non-refundable
Room Only
20% OFF$114.9

$91.92

Includes taxes & fees

1 King Bed,Non-Smoking,Work Desk,Refrigerator,Wi-Fi

Non-refundable
Breakfast Included
20% OFF$128.4

$102.72

Includes taxes & fees
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 1

King Room with Bath Tub - Disability Access/Non-Smoking

The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

Accessible - 1 King, Mobility Accessible, Bathtub, Work Desk, Refrigerator, Wi-Fi, Non-Smoking, Full Breakfast

Non-refundable
Room Only
20% OFF$114.9

$91.92

Includes taxes & fees

Accessible - 1 King, Mobility Accessible, Bathtub, Work Desk, Refrigerator, Wi-Fi, Non-Smoking, Full Breakfast

Non-refundable
Breakfast Included
20% OFF$128.4

$102.72

Includes taxes & fees

Guest Reviews

7
Very Good241 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.2
Service8.7
Location8.2
Room Quality6.2
Amenities6.7
Value for Money7.7
Food and Beverage6.2
Overall Experience7.2

Select topics to read reviews

S
SharonusUS
Verified booking
couple
Standard Room
Stayed in Dec 15, 2025

"We had a very wonderful stay!"

10.0

We didn't have breakfast

Helpful?
J
JohnusUS
Verified booking
couple
Standard Room
Stayed in Dec 15, 2025

"You get what you pay for!"

5.0

location

I was put on the end of the hall next to the exit door which was left open all night long. Needless to say I froze all night in my room. I contacted staff twice about it but nothing was ever done.

Helpful?
R
RicardoveVE
Verified booking
solo_traveller
Standard Room
Stayed in Dec 11, 2025

"Exceptional"

9.0

El desayuno

Helpful?
S
StevenusUS
Verified booking
couple
Standard Room
Stayed in Dec 7, 2025

"Excellent"

8.0
Helpful?
R
RobertusUS
Verified booking
couple
Standard Room
Stayed in Nov 24, 2025

"Robert"

10.0

Customer service

Carpet wasn't new need more to offer at breakfast shower wasn't new

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Nov 23, 2025

"Very Good"

7.0
Helpful?
L
lukeithausUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 16, 2025

"Exceptional"

10.0
Helpful?
D
DestinyusUS
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"Exceptional"

10.0

It was clean

Helpful?
S
SashausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 11, 2025

"Exceptional"

9.0

The hotel especially redo the walls just up grade the hotel

The interior or exterior

Helpful?
E
EzequielusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 31, 2025

"Excellent"

8.0
Helpful?
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