Dona Filipa Hotel

Spent a week at the hotel last year, and really enjoyed it, so booked again this year, but was very disappointed to find out that previously we had been given a room that had been recently renovated which was very nice, this year we were given a room that looked like it had not been touched since the 70s, with worn furniture and a very old bathroom with a small stained bath with flaking enamel and a shower curtain over for the shower, the rubber mat was so lumpy it was impossible to stand on. Although the room was of a nice size with two balconies, the balcony table and chairs were old with paint flaking off, also the pipe from the A/C unit was missing and pouring water onto the balcony floor. we also had to ask for drinking water in the room ever day.

A super stay, such a great location and a lovely hotel. So easy to walk to the beach and restaurants, everything is on your doorstep.

The first room option was very dated and we had to change rooms. It was ok but also very dated for the price. The reception staff were not very helpful initially but the manager stepped in to offer an alternative solution. Check in wasn’t ready at 3pm as stated either. The newer areas are more modern and I’m surprised that the whole hotel hasn’t been renovated. Bfast was good and the hotel bar is nice but lacks any ambience. The hotel is in a good area but some of the local bars/restaurants are a little obnoxious with bouncers being very aggressive.

Terrible service. Avoid as this is not 5 star and I have seen other guests frustrated by the poor service and lack of attention. It’s very expensive for what you get and lacking any quality

The property was Beautiful and staff excellent. We enjoyed our visit

We were looked after extremely well both domestically and professionally We enjoyed our stay with the excellent pool and beach

The hotel was well located near the beach . However it could help with some redecoration as it was starting to look tired . It was not so easy to get around with its long corridors and change in steps in you are not mobile. Service mediocre & not of high standard .

Spectacular! Everything from valet getting the bags to friendly efficient reception, fabulous suite room and a truly scrumptious salmon poke lunch bowl. The pppol bar and decking us beautifully done over looking the beach and out to sea. The last 5 days I stayed at Vale Do Lobo golf resort also supposedly 5 star.. the Dona Felipe puts the VDL Golf resort in the shade so far. 1 thought for the hotel.. lose 1 tennis court and put in 2 marquee covered padel courts.. fastest growing sport in world. Guests and locals could hire.. equalling additional revenue.

Quality

Another lovely relaxing stay at the Dona Filipa. We are regular visitors to this hotel, and appreciate the first class service and accommodation, beautiful location and wonderful breakfasts . The rooms are serviced by friendly staff to a high standard with luxury towels , robes and bedding , replenished coffee and tea facilities, bottled water . Breakfasts are taken with a beautiful view across the pool, towards the sea .The food selection to satisfy all tastes , fresh fruit, omelettes , full English, kept well replenished. The staff here run efficiently, trying to accommodate any request, as I can verify when I was able to leave a large amount of items I had purchased for my granddaughter who was arriving 2 days after we left . As always Melani is around giving a warm welcome to guests, now in her new role as assistant general manager.