Hyatt Regency Wichita

Awesome stay right on the river. We were able to walk down to see the Keeper of the Plains, approx 25 minute walk. Beautiful hotel. Friendly staff.

Everything was great except the $20 a day parking fee.

Has always has been a bit of a favorite. Back when my husband had reason to travel to Kansas several times a year, he would try to fly through Wichita instead of Kansas City just because this was his preferred hotel. His/our opinion has not changed. Successful room rejuvenation just completed. New bathroom vanity. New headboards. New modular wall unit clothing storage (not my favorite room furnishings idea for a hotel, but this one works far better than most), with a table that can function as a desk, and two chairs still in the room. Bathroom has been redone including the countertop. Also new carpet in hallways since we were here last (a few years ago). Our water pressure more average than great, but good enough. You could make the two shower heads work at the same time to compensate. To set proper expectations, you should understand this is a solid and comfortable three-star full-serve, rather than expecting a four-star deluxe. The restaurant does not have the longest menu in the Hyatt universe, but it is not as cookies cutter as most Hyatts either. There has never been a Hyatt club there in the 25 years we have been sleeping there (but much as we prefer a hotel to to have them, Hyatt the chain seems to be dumping them in mass anyway). Parking is attached in a city-owned garage (that primarily serves the hotel) at a better than average price. Has a shuttle to/from the airport (which is not that far away).

Location, except we were there during a festival and couldn’t access the riverwalk.

The night lites in the room are too bright and very sensitive, roll over in bed and the lights are on!

Paper thin adjoining walls making sleep very difficult, no body wash or shampoos for 2 days, very poor front desk service - no-one there asked if I had a nice stay (wonderful Carlos did and also helped me with bags to my room - He is a true gentleman and a great ambassador for this hotel), extortionate wine prices, despite repeated requests for info on bonus points was directed to Hyatt world who in turn pointed me back to front desk. Kayla (who tried to help) saw all the messages and was escalating with her director - despite a follow up request to speak with a manager more than once, no follow through. No spare toothpaste - was pointed to a vending machine where I paid $10 plus tax when I told lady at front desk this wasn't reasonable she bluntly told me "This hotel charges for everything, that's just the way they are" - that pretty much sums things up for the tone and service. At 9:30PM on Sat night exhausted from a hard week, cleaner had a walkie talkie blaring and echoing down the hallway - after 2 attempts this was finally silenced close to 10PM

Water glass in the bathroom had a huge chunk of glass missing from rim and I almost cut my mouth

Location, close to everything. The view was beautiful, room comfy. Loved the new lighting in room.

Thought there was complementary breakfast, but there was not.

Great location; very clean; staff was helpful and friendly; bartender and the chicken wings were GREAT!! It was during the week of RiverFest so there were lots of people/traffic, but there was enough help to get into the parking garage, etc.

Beautiful and clean. Top notch customer service, in every step of the way. The front desk staff were all extremely helpful and the waitstaff was friendly and accommodating.