Best Western Charlotte-Gastonia

The beds were very comfortable, the shower was powerful and each to adjust temperature-wise and the breakfast was nice.

Toilet was a bit too low for us oldies (73 and 71) and sausage gravy would have been nice to add to the breakfast bar that iincluded biscuits, scrambled eggs, sausage and hash browns.

Friendly staff, great service, comfortable room.

Courteous, helpful, and accommodating staff. Near the highway. Can hear traffic from highway in the room.

This is a nice and convenient hotel. Very pleasant staff and the rooms were very clean. I travel alone and am always concerned about safety and security. I felt really safe and the room that I was given was very quiet. If I'm in the area again, I will definitely stay at this hotel.

It was just barely okay. Check in was slower than most hotels in my experience, there’s no elevators, the pool was closed, there’s no a/c in the hallways, all the vending machines were out of order, and there was no shower curtain. It wasn’t horrible but I certainly would not stay here again

The tub was felling up when I was in the shower and the sink was felling up not going down

The rooms were awful. I arrived there and was given a room outside the hotel at the car park. Never in my life have I seen such a room. Outdated and unsafe, I had to block the door with a char and table and was so scared I left the place 3hrs later.

The room was comfortable, but dirty. Hair on the sheets, water stains on the wall and ceiling.. food on the floor doesn’t look like it was swept from the previous Guest. There was a sign if you book 2 nights you get a $50 gift card towards your next stay. I asked at the guest services checking in about it.I booked it before May 11 we would get that discount. took a picture of the card that was up on the desk. The lady working there just told me it’s expired and left the sign there.

The property was good for the area. I just wish our room was cleaned. Plus upset about the $50 discount because if you have a sign up, you should be given that advertisement.