Quality Inn Ithaca - University Area

Clean, good location

Needs a serious update, and way too expensive for the quality offered

The staff that was there when I checked in was awesome! She was helpful, kind and accommodating. She made the stay bearable.

As for the rooms, not so good. Very tiny room for 4 people at the cost of almost $250 a night. The television was so small, we all had to sit at the bottom of the beds to see the shows. The shower curtain was too short to close when you were showering, so water was everywhere. The bathroom sink was clogged and there was cigarette burn marks on the tub! The stay was ok. No microwave in the room!

Place is a little shabby and run-down. They did not tell us there was an extra $25 cost for our dog. Also did not tell us breakfast was only until 9 am so we missed it. Should have told at check-in.

Tell guests at check-in when breakfast is served or have a sign in the room. Check-out is not until 11 am so didn't think the breakfast would be over that soon.

Nicely updated and clean

Breakfast ended at 9am, so we missed it

The location was great. There were many things accessible nearby. It was right down the road from all of the different state parks I had come to visit. The breakfast was good, the pricing was great and I loved that my room had a sliding glass door to the parking lot so I was able to park my car right up to my room.

It would have been great to have a microwave in the room instead of down the hallway but it wasn't a huge deal breaker. They could also improve the look of the outside.

Neighbor/hallway very load each morning

Clean confortable

Nothing healthy or fresh for breakfast

Cleanliness of the property; well maintained

The reception upon check-in. Staff didn't make eye contact, blurted out 1-2 word instructions and asked me to sign the statement that I wouldn't smoke in "her" room. I expereinced her as making a deliberate effort to be (at best!) indifferent but more likely, unfriendly.

That it was close to everything. Free coffee and breakfast however I only had the coffee.

This was my third time staying at the Quality Inn and each time it was worse than the previous times. Toilet paper kept coming off the holder, big yellow stain on the shower curtain, and no hair dryer.

Room 205 was disgusting. The odor when you walked in was horrendous. Used dirty Tupperware behind the curtains ugh, sheets stained. We complained and got nowhere and nothing. Didn’t even use the room but paid a lot for it. Ridiculous!!!! We also had room 207 which we all need up staying in. It wasn’t great but doable. I think you have a lot of nerve charging what you do. Oh and dead water bug in the bathroom