Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Great !

The property was amazing! Staff was friendly and helpful during our entire visit!

I will start by saying that I usually don't critizise or say anything bad about any of my vacation experiences and I've had many. This trip was a celebration of my 20th Anniversary, upon arrival staff was friendly and nice check in was smooth, the usual of what was expected nothing over the top. Our supposen concierge introduced herself and proceededI will say the hotel itself is beautiful, and the rooms were kept very clean, which I appreciated.

The inclusivity and the amenities

The distance one has to walk in the hoe sun it was exhausting

The spa was good. Workers in the spa weren’t very helpful however. Only because I’ve been to a previous resort like this I knew better. Staff around the premises where helpful but not always friendly. I found the male workers more outgoing than the female workers. Overall I had a good experience

Staff was professional, room was nice and clean.

Disappointed by Royalton St. Lucia After a Great Experience in Jamaica We previously stayed at the Royalton in Jamaica and had an amazing time, which is exactly why we chose to book with Royalton again—this time in St. Lucia. Unfortunately, our experience did not meet expectations. While a few staff members were attentive and pleasant, we encountered several who were not helpful and at times even dismissive. As paying guests, we expected to feel welcomed and valued, but at many points, it felt like we were inconveniencing the staff. Here are some of the major issues we experienced: Cleanliness and Dining: Many of the cups during breakfast were dirty, and we often had to request a clean one. The food lacked variety and the overall quality was not up to the standard of a luxury all-inclusive resort. Beach Towels: One day, there were no beach towels available. When we asked a staff member for help, instead of assisting us or checking with someone else, we were simply told to go to the front desk. Miscommunication About Charges: While on the beach, a staff member told us that a piña colada would cost $5. When we walked to the bar, it turned out the drink was included (free). This inconsistency is unacceptable and creates confusion for guests. Excursion/Transportation Issue: We booked and paid for an excursion through Nexus Tours, which the hotel uses for transportation. The driver never showed up. It took two days and multiple follow-ups to get money back.

Everything was exactly what I wanted for this vacation,we loved it

Extremely friendly people and great atmosphere

Le cadre est simplement magnifique !!! Le personnel est efficace et accueillant.

Les soirées karaokes sont trop nombreuses ( c'est mon simple avis).