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9 / 10 Guest Rating

The Willows Hotel

555 West Surf, Chicago, us

The Willows Hotel - main view

About the Property

Charming Location in Chicago
The Willows Hotel offers a charming stay nestled in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Guests can enjoy the serene surroundings of a tree-lined street while being close to the vibrant city attractions.

Convenient Amenities
Experience convenience with complimentary WiFi, round-the-clock coffee & tea service, and comfortable guest rooms equipped with modern amenities. The Willows Hotel ensures a relaxing and hassle-free stay for all guests.

Explore the City
With easy access to public transportation, guests can effortlessly explore popular city attractions such as the Steppenwolf Theatre, Wrigley Field, Lincoln Park Zoo, and the beautiful Lake Michigan coastline. Uncover the best of Chicago right at your doorstep at the Willows Hotel.

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details. Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail. Please note that for reservations of 5 rooms or more different policies apply: -50% of the total amount will be charged by the property after the reservation is made. -If the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged. When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Queen Room with Two Queen Beds - Photo 1
Deluxe Queen Room with Two Queen Beds - Photo 2
Deluxe Queen Room with Two Queen Beds - Photo 3
Deluxe Queen Room with Two Queen Beds - Photo 4
Deluxe Queen Room with Two Queen Beds - Photo 5
Deluxe Queen Room with Two Queen Beds - Photo 6
Deluxe Queen Room with Two Queen Beds - Photo 7
Deluxe Queen Room with Two Queen Beds - Photo 8
Deluxe Queen Room with Two Queen Beds - Photo 9
Deluxe Queen Room with Two Queen Beds - Photo 10
1/10

Deluxe Queen Room with Two Queen Beds

This spacious room features a seating area, bathrobes and a flat-screen TV with cable channels. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Deluxe Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$324.49

$259.59

Includes taxes & fees
Executive King Room - Photo 1
Executive King Room - Photo 2
Executive King Room - Photo 3
Executive King Room - Photo 4
Executive King Room - Photo 5
Executive King Room - Photo 6
Executive King Room - Photo 7
Executive King Room - Photo 8
Executive King Room - Photo 9
1/9

Executive King Room

This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Executive Room 1 King Bed

Non-refundable
Room Only
20% OFF$324.49

$259.59

Includes taxes & fees
Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
Standard Queen Room - Photo 5
Standard Queen Room - Photo 6
Standard Queen Room - Photo 7
1/7

Standard Queen Room

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

16 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Standard Room 1 Queen Bed

Non-refundable
Room Only
20% OFF$310.93

$248.74

Includes taxes & fees
Small Queen - Photo 1
Small Queen - Photo 2
Small Queen - Photo 3
Small Queen - Photo 4
Small Queen - Photo 5
Small Queen - Photo 6
Small Queen - Photo 7
1/7

Small Queen

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.

13 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Room 1 Queen Bed (Small)

Non-refundable
Room Only
20% OFF$304.14

$243.31

Includes taxes & fees

Guest Reviews

9
Exceptional959 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the courteous staff.

Categories

Cleanliness8.2
Service9.7
Location10.0
Room Quality8.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience9.2

Select topics to read reviews

J
JeffreyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
C
CliffordcaCA
Verified booking
extended_group
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0
Helpful?
C
Connector567061
Verified booking
Family
Standard Room
Stayed in Jun 5, 2026

"The Willows review June 2026"

8.0

We stayed at The Willows for 2 nights. When we checked in the front desk attendant was charming. She shared a list of restaurants that were close to the hotel. The room was small, bed was comfortable, and it was quiet. We slept well, shower was good, coffee was ready in the lobby, and we had everything we needed. Great staff and check out was a breeze. We walked to Nancy's, great coffee at Stan's and Crepe restaurant, there is also a grocery store near by Marianos. Parking was fine and a quick walk from the public parking garage to the hotel. I'll return again because I am originally from the area and felt very much at home. Don't miss breakfast at the pancake house or Ann Sathers.

Helpful?
J
JasonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Good"

1.0
Helpful?
K
KrautusUS
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Excellent"

8.0
Helpful?
M
MirandausUS
Verified booking
extended_group
Standard Room
Stayed in May 29, 2026

"We had a lovely time. Lots of places to explore, and friendly helpful staff."

8.0

Gorgeous decor, perfect location, spacious rooms

No pool or bar

Helpful?
G
GayleusUS
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0
Helpful?
P
PamusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Excellent location and very friendly staff!"

8.0

The location of this property is amazing! I was 2 blocks from Lakeshore drive an amazing trail system!

The rooms are small but they are enough. The warm cookies were very nice but breakfast, or something light for breakfast, would have been nice.

Helpful?
C
CarlosusUS
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Exceptional"

9.0
Helpful?
T
T7977EXimada
Verified booking
Business
Standard Room
Stayed in May 11, 2026

"Good time at the Willow"

8.0

It was a nice stay at the Willows. The Staff is just great and the location is really good. Thank you everyone especially Eric for your amazing energy!

Helpful?
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