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9 / 10 Guest Rating

The Willows Hotel

555 West Surf, Chicago, us

The Willows Hotel - main view

About the Property

Charming Location in Chicago
The Willows Hotel offers a charming stay nestled in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Guests can enjoy the serene surroundings of a tree-lined street while being close to the vibrant city attractions.

Convenient Amenities
Experience convenience with complimentary WiFi, round-the-clock coffee & tea service, and comfortable guest rooms equipped with modern amenities. The Willows Hotel ensures a relaxing and hassle-free stay for all guests.

Explore the City
With easy access to public transportation, guests can effortlessly explore popular city attractions such as the Steppenwolf Theatre, Wrigley Field, Lincoln Park Zoo, and the beautiful Lake Michigan coastline. Uncover the best of Chicago right at your doorstep at the Willows Hotel.

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details. Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail. Please note that for reservations of 5 rooms or more different policies apply: -50% of the total amount will be charged by the property after the reservation is made. -If the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged. When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Queen Room with Two Queen Beds - Photo 1
Deluxe Queen Room with Two Queen Beds - Photo 2
Deluxe Queen Room with Two Queen Beds - Photo 3
Deluxe Queen Room with Two Queen Beds - Photo 4
Deluxe Queen Room with Two Queen Beds - Photo 5
Deluxe Queen Room with Two Queen Beds - Photo 6
Deluxe Queen Room with Two Queen Beds - Photo 7
Deluxe Queen Room with Two Queen Beds - Photo 8
Deluxe Queen Room with Two Queen Beds - Photo 9
Deluxe Queen Room with Two Queen Beds - Photo 10
1/10

Deluxe Queen Room with Two Queen Beds

This spacious room features a seating area, bathrobes and a flat-screen TV with cable channels. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Deluxe Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$369.79

$295.83

Includes taxes & fees
Executive King Room - Photo 1
Executive King Room - Photo 2
Executive King Room - Photo 3
Executive King Room - Photo 4
Executive King Room - Photo 5
Executive King Room - Photo 6
Executive King Room - Photo 7
Executive King Room - Photo 8
Executive King Room - Photo 9
1/9

Executive King Room

This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Double Executive King Bed

Non-refundable
Room Only
20% OFF$360.74

$288.59

Includes taxes & fees
Small Queen - Photo 1
Small Queen - Photo 2
Small Queen - Photo 3
Small Queen - Photo 4
Small Queen - Photo 5
Small Queen - Photo 6
Small Queen - Photo 7
1/7

Small Queen

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.

13 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Room 1 Queen Bed (Small)

Non-refundable
Room Only
20% OFF$347.7

$278.16

Includes taxes & fees

Guest Reviews

9
Exceptional959 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the courteous staff.

Categories

Cleanliness8.2
Service9.7
Location10.0
Room Quality8.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience9.2

Select topics to read reviews

K
Kensy GinahnHN
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"El hotel esta en una zona muy segura y tranquila El personal muy amable"

10.0

Todo excelente 👌

Helpful?
S
SamanthausUS
Verified booking
extended_group
Standard Room
Stayed in May 9, 2026

"Was very cute and we loved the vibe. Everyone was friendly"

9.0
Helpful?
M
mwanguhyazaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Grand old widow"

4.0

The staff! They are the redeeming grace.

The floors creak and croak. The place is stuck in the distant past. The staff really try, everything works but everything is so old it smells of old age.

Helpful?
R
Resort00925563104
Verified booking
Solo travel
Standard Room
Stayed in May 5, 2026

"very Satisfied"

10.0

Staff very professional and friendly, hotel was very clean and quiet, very happy overall with my stay

Helpful?
S
seetheworld010SEDONA, ARIZONA
Verified booking
Family
Standard Room
Stayed in May 5, 2026

"Boutique and Fabulous!"

10.0

a sweet little hotel on Surf Street. we had a great time staying there. king bed, comfortable and good sleep. nice towels in bath. a few amenities. great front desk giving us suggestions of where to get a great hotdog!! Chicago Dog House! we loved our stay.

Helpful?
C
CesarecEC
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Excellent"

8.0
Helpful?
A
annasC5594IK
Verified booking
Family
Standard Room
Stayed in Apr 26, 2026

"Family trip to Chicago"

10.0

Beautiful hotel right in the center of Lincoln Park; very pleasant and helpful staff, Julia in particular made the experience wonderful ! We will be back !

Helpful?
M
mariusUS
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Relaxing, quiet. Zach and Julia very nice."

9.0

Location excellent. No bkfst

Location of heating unit.

Helpful?
T
TarasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0
Helpful?
R
RileyusUS
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Nice spot, great value"

8.0

Very nice staff, great location, comfortable amenities (multiple ceiling fans and windows that opened were a huge plus).

Helpful?