Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9 / 10 Guest Rating

The Willows Hotel

555 West Surf, Chicago, us

The Willows Hotel - main view

About the Property

Charming Location in Chicago
The Willows Hotel offers a charming stay nestled in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Guests can enjoy the serene surroundings of a tree-lined street while being close to the vibrant city attractions.

Convenient Amenities
Experience convenience with complimentary WiFi, round-the-clock coffee & tea service, and comfortable guest rooms equipped with modern amenities. The Willows Hotel ensures a relaxing and hassle-free stay for all guests.

Explore the City
With easy access to public transportation, guests can effortlessly explore popular city attractions such as the Steppenwolf Theatre, Wrigley Field, Lincoln Park Zoo, and the beautiful Lake Michigan coastline. Uncover the best of Chicago right at your doorstep at the Willows Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details. Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail. Please note that for reservations of 5 rooms or more different policies apply: -50% of the total amount will be charged by the property after the reservation is made. -If the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged. When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Queen Room with Two Queen Beds - Photo 1
Deluxe Queen Room with Two Queen Beds - Photo 2
Deluxe Queen Room with Two Queen Beds - Photo 3
Deluxe Queen Room with Two Queen Beds - Photo 4
Deluxe Queen Room with Two Queen Beds - Photo 5
Deluxe Queen Room with Two Queen Beds - Photo 6
Deluxe Queen Room with Two Queen Beds - Photo 7
Deluxe Queen Room with Two Queen Beds - Photo 8
Deluxe Queen Room with Two Queen Beds - Photo 9
Deluxe Queen Room with Two Queen Beds - Photo 10
1/10

Deluxe Queen Room with Two Queen Beds

This spacious room features a seating area, bathrobes and a flat-screen TV with cable channels. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Deluxe Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$295.36

$236.29

Includes taxes & fees
Executive King Room - Photo 1
Executive King Room - Photo 2
Executive King Room - Photo 3
Executive King Room - Photo 4
Executive King Room - Photo 5
Executive King Room - Photo 6
Executive King Room - Photo 7
Executive King Room - Photo 8
Executive King Room - Photo 9
1/9

Executive King Room

This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Executive Room 1 King Bed

Non-refundable
Room Only
20% OFF$295.36

$236.29

Includes taxes & fees
Small Queen - Photo 1
Small Queen - Photo 2
Small Queen - Photo 3
Small Queen - Photo 4
Small Queen - Photo 5
Small Queen - Photo 6
Small Queen - Photo 7
1/7

Small Queen

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.

13 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Room 1 Queen Bed (Small)

Non-refundable
Room Only
20% OFF$274.66

$219.73

Includes taxes & fees

Guest Reviews

9
Exceptional971 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the courteous staff.

Categories

Cleanliness8.2
Service9.7
Location10.0
Room Quality8.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience9.2

Select topics to read reviews

M
MargaretusUS
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"Very Good"

7.0

Location

Needs updating

Helpful?
L
LilyusUS
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Great comparative to surrounding hotels."

7.0

Good location, cute lobby, nice staff, close to public parking.

Difficult spot to get luggage in and out of.

Helpful?
C
cindybO9944HKMONROE, MICHIGAN
Verified booking
NONE
Standard Room
Stayed in Feb 24, 2026

"Very comfortable!"

10.0

Lovely boutique hotel. Older of course but charming. Excellent location. Everything is walkable. There are coffee shops, restaurants, zoo, conservatory all in the area!

Helpful?
J
JoanneusUS
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"It was fine for out purpose for the weekend"

7.0

Location

Internet was inconsistent, no coffee in the room!! Had to get dressed to get my morning coffee. No continental breakfast- necessary in winter weather

Helpful?
K
KatinausUS
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"Good location"

8.0

We really liked the location. A lot of restaurants in walking distance. Parking garage and metered parking close by.

We didn't like the room configuration. The bed was close to the wall without a night stand so you had to scoot or climb down to the bottom of the bed to get out of it.

Helpful?
K
kimoZ3048UV
Verified booking
NONE
Standard Room
Stayed in Feb 12, 2026

"Short Feb getaway"

10.0

Love this hotel. Great location and very walkable. Sitting by the fireplace with book in hand was very cozy. Will gladly stay here again

Helpful?
V
Venture06500596611NORTH TAZEWELL, VIRGINIA
Verified booking
NONE
Standard Room
Stayed in Feb 5, 2026

"Great place to stay"

10.0

This is a lovely place to stay. We have always been greeted warmly by the staff, no matter the occasion of our visit. Stay for a day, stay for a week, the folks at the Willows will take good care of you.

Helpful?
M
MadisonusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

10.0
Helpful?
A
AndiusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Uneventful to say the least"

4.0

The bugs in the room. Along with the room needing a serious remodel

Helpful?
A
ANGELOusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Good"

6.0

Quiet

Needs some freshening up.

Helpful?
Previous
Next
45
6
78