Hyatt Place San Carlos

Very modern and spotlessly clean hotel. Buffet breakfast is one of the better ones at a Hyatt Place. Staff very nice. Quiet location.

This is a very modern and clean hotel. My wife and I have stayed here multiple times when visiting friends in San Carlos/Redwood City.

The breakfast closes too early, thus I cannot review it.

This hotel would have received a 10/10 if not for the extremely rude, incompetent "Kim" who was working the front desk at our check-in on Wednesday afternoon, 11/26. Her replacement was a younger woman who never once looked up from her phone to greet us as we passed her.

We recently stayed one night when visiting friends nearby. I had low expectations for the hotel since it was affordable, but it was so clean and new it felt like we were the first guests to ever stay there. We had a drink in the bar and the bartender was super sweet. We didn't take advantage of the free breakfast, but it's nice that it's available. I'd prefer not to pay $12 to park in the garage, but there was ample street parking literally just outside the door if you prefer.

Location, location, exceptional customer service and great overall experience. Kim at the front desk is simply super professional, caring and dedicated. She always goes above and beyond in being thoughtful and providing exemplary customer service. Her smile, warmth and dedication are unmatched! Joshua S. does a superb job with the breakfast arrangements. He is on top of everything and really cares about the clients. These two staff people make every stay at Hyatt Place and experience to remember and want to relive. Thank you both so much!