Hilton Grand Vacations Club Chicago Magnificent Mile

walkable to many desireable places.

The staff was awesome and friendly. Clean rooms and quiet. Would def recommend.

Good size rooms. Good location and friendly staff. Huge comfy bed.

The hotel was perfect for us in a convenient location to be able to walk to the river in a few minutes. The hotel sfatt were friendly, and before our stay they looked after our luggage so that we could return the car to the airport and we explored Chicago on foot, The porter was excellent. The hotel is multiple Hiltons in 1 building and we stayed with Grand Vacations which meant we were on the 22nd floor. View was amazing. The room was big, modern, clean and comfortable with a large lounge area. As we were sightseeing all day it was lovely to return to this room at the end of the day. would highly recommend.

Excellent pool area.

Great pool area. Room was clean.

The cleanliness, location and the black out blinds!!!

My reservation was lost and made me very nervous because I had just driven for 12 hours only to be told that my reservation had been canceled. They finally found it which was great and they were very nice about it. When I asked for extra pillows they never brought them when I asked for an extra blanket they said they were completely out of them. They did bring towels every time I needed them and I really appreciated that part. On the first day I met somebody in the hallway that was cleaning the rooms and asked for clean towels and she said that that half was not hers and that I had to call the front desk. On our second night the alarm in the room went off three times and woke us all up three times. I had to call the front desk all three times and they had to send somebody all three times and I think I got one slight apology one time. That was a huge inconvenience for us and kind of messed up our following day because we couldn't fall back asleep. Other than that everybody else was really nice and I appreciated how friendly the staff was.

Room and service were great. Only negative was that the pool was closed due maintenence, but that didn't bother us much.

Friendly and helpful