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9.2 / 10 Guest Rating

Shangri-La Jakarta

Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220, Jakarta, ID

Shangri-La Jakarta - main view

About the Property

Discover a serene retreat at Shangri-La Jakarta, where luxury meets convenience in the heart of the city.

Wellness and Relaxation Indulge in rejuvenating treatments at our full-service spa, offering expert massages, body treatments, and facials. Unwind at our complimentary water park or challenge yourself on our outdoor tennis courts.

Culinary Delights Experience a culinary journey with international cuisine at SATOO, one of our four exquisite restaurants. For those cozy nights in, enjoy 24-hour room service or delectable snacks at our café.

Comfort and Connectivity Our 662 air-conditioned rooms are designed for your comfort, featuring plush pillowtop beds, LED televisions, and complimentary Wi-Fi. Stay connected and entertained while enjoying luxury amenities.

Elevate your stay in Jakarta – secure your booking at Shangri-La Jakarta today!

Facilities & Amenities

Full-service spa
Front entrance ramp
Health or beauty spa nearby
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional109 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.5

Select topics to read reviews

B
Bruce
Verified booking
partner
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.

Helpful?
M
MIGUEL
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Excellent"

8.0

The hotel is really big but it needs maintenance in main lobby , the mat is already buried deteriorated and looks old and a bit unprofessional

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Aug 9, 2025

"Excellent"

8.0

It was ok

Helpful?
M
Michela
Verified booking
family
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Excellent property, amazing staff. Would definitely stay again. Thank you

Helpful?
G
gordon
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Excellent property

Helpful?
A
Albert Yesudian
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Exceptional"

10.0

Very helpful and friendly staffs at club floor

Helpful?
K
Kim Yong
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Exceptional"

10.0

The service is among the best in 5 Stars hotel.

Helpful?
C
Caleb
Verified booking
family_with_children
Standard Room
Stayed in Jul 15, 2025

"Exceptional"

10.0

I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children.

Helpful?
R
Rachael
Verified booking
Standard Room
Stayed in Jun 18, 2025

"Exceptional"

10.0

lovely stay - staff

Helpful?
A
Aydin
Verified booking
Standard Room
Stayed in Feb 14, 2025

"Exceptional"

10.0

Thakyou very much

Helpful?
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