Extended Stay America Suites - Detroit - Madison Heights

Good price

Some equipment in the room was broken and cleanliness sucked Dirt on floor, drawer handles were dirty.

Nothing

I got there and they did not have a room for me, said they were over booked, luckily I found a room at holiday Inn suites, which turned up great. Thanks a bunch for nothing, your service couldn't even hold a reservation, I will not be using your service again!

The staff was very nice and understanding

The stains in the hallway carpet and the other guests were way too noisy. One guest had loud music playing that I could hear through the walls. I called the front desk twice about that and even asked for a room change to no avail. The same room had children running around and bumping into walls that jolted the bed

Price and location

Window was open . A tad dirty

Location

Room wasn't dirty but didn't seem clean

They shouldn't say there's free breakfast. It's more like a snack coffee, muffin and cereal bar.