Extended Stay America Suites - Detroit - Madison Heights

Location and price

Place needed some updates.

The location

Dirty, nasty out dated, the carpet was so dirty in room 310, the floor wasn’t vacuumed at all, the bathroom floor wasn’t swept, I found an eyelash on the floor! It was a nasty stay

We have stayed here durning Woodward Dream Cruise fir the last 5 years. It seems to get better yearly. The staff was great, halls clean and whole hotel smelled fresh. You you next year

The floors could have been cleaner. Refrigerator outside was dirty. But, condition of the room was not too bad.

This is a temporary residence for me and I am enjoying my stay more than I thought. The hotel stays clean, quiet and the staff goes up and above with care and kindness. I’ve paid more per night in other hotels and not been as pleased. Go Green!

Staff

Garbage outside building up, floors in room were dirty, TV remote and TV weren’t working well.

The bed was very uncomfortable, but it was clean. The carpet was very dirty, room had lingering cigarette smell. Staff at the front desk was friendly, but she had to ask for permission to give us more towels. Two night stay with two adults, and we were only given two wash clothes, one hand towel, and two bath towels. No extra pillows could be given out, so we each got one pillow- very flat. While there is a kitchenette, they do not supply anything for cooking or utensils. Wasnt the worst hotel Ive seen, but we wont book there again.

After staying in multiple rooms over many visits in the last month (I’m a traveling health worker), some of the rooms smell pretty smoky, some of the fridges are getting old and leaky, and the room cards never work on the side entrance. The breakfast they provide is only coffee and muffins or granola bars. Otherwise, it’s a decent place for a decent price.

Smell of smoke and cat pee in one of our room. Not clean