Spark by Hilton Matteson Chicago I 57

The breakfast was horrible. I couldn’t eat it

Very clean,very quiet,kinda feels like sleeping at home.

The beds were dirty sheets had stains there were hair and public hair in the beds. It has roaches and it's dusty. They refused to refund my money. I was given several other rooms to look at and they were just like the first room given to us. Will not be back.

There was nothing I liked about this place. I checked out immediately and want my refund immediately

Nice

I was actually requesting for a refund immediately I’ve contacted Expedia but they couldn’t get in touch with the hotel My entire day has been awful because of this

Thx

Check in and out is quick. Bed linens were not washed, I found long black hairs all over. No iron (maybe available on request). Fridge worked well, but not clean inside. Bathroom was clean. Enough towels. Parking available.

A another guest knocked on my hotel room at 3am she was mental ill and hotel staff did nothing about it while the heat in room was not working

The staff was very much strange and creepy. The slim man would just say no to any and every thing you asked. An Arabian women was staying there stopped to ask me a question since I was sitting in the lobby on my computer. I was looking for which outlet to charge my computer and he said no outlets then when the other women ask where are the outlets he said they don't have outlets. Just talking to people disrespectful and racist