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5.8 / 10 Guest Rating

Shilo Inn Suites Hotel - Bend

3105 O.B. Riley Road, Bend, Oregon, 97701, Bend, US

Shilo Inn Suites Hotel - Bend - main view

About the Property

Experience comfort and convenience at Shilo Inn Suites Hotel - Bend, where your perfect getaway awaits!

Relaxing Amenities
Unwind in one of our 2 inviting hot tubs or rejuvenate in the sauna. Stay fit with our fully-equipped fitness center, ensuring you never miss a workout while traveling.

Spacious Guestrooms
Stay connected and comfortable in one of our 151 well-appointed guestrooms. Each room features a microwave, plasma television, and complimentary wireless internet, perfect for leisure or work purposes.

Event & Meeting Facilities
Boasting a conference center and meeting rooms, we cater to both business and celebration needs. Our dedicated 24-hour front desk ensures your every request is met without delay.

Don't wait—book your stay at Shilo Inn Suites Hotel - Bend today for an unforgettable experience!

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Sauna
Wheelchair accessible
Outdoor pool - seasonal
Fitness facilities
ATM/banking
Golfing nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May to September. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.8
Good233 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious rooms.

Categories

Cleanliness3.4
Service7.8
Location8.4
Room Quality5.3
Amenities4.4
Value for Money5.8
Food and Beverage6.4
Overall Experience4.8

Select topics to read reviews

J
Jolee
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

It was amazing except for the hot water issue, but they let me check out late so that was badass! I grew up in Bend, 37 years, im so thankful the shilo is still what it is! Crystal the front desk girl was hella friendly and i could tell she felt bad about the hot water thing.

Helpful?
M
Miles
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Good"

4.0

Needs alot of updates. There was a trail of ants next to the hot tub.

Helpful?
G
Gerald
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

I was given an up grade to a room along the river. There is plenty of property to walk around and finish my four miles for today. Office staff was very friendly.

Helpful?
G
Gregg
Verified booking
partner
Standard Room
Stayed in Sep 22, 2025

"Excellent"

8.0

The room was spacious. The wash station was separate from the toilet/tub/shower area. We tried to contact the front desk from 7:00 p.m. to 7:30 p.m. No one was answering the phone so I used my cell phone to call. They answered. They were friendly. I asked that the laundry outside of our entry door be picked up. It had been there since we started to move our things into the room. I am handicapped. I have been recovering from surgery since November of 2024. We had to use a small flight of stairs from the small parking lot to get into our room [which was difficult to find at first]. We requested something else; I forget what. The laundry was still outside at midnight. We never had our other request fulfilled. When we checked out, we let the staff, who were friendly, know of our concerns. Bend is a nice location with many options to stay at. We suggest you avoid this Shilo and choose another hotel. We won't be using this Shilo again!

Helpful?
M
milissa
Verified booking
friends
Standard Room
Stayed in Sep 22, 2025

"Good"

6.0

We arrived in town about 8 PM and there was no front desk person. One gal had been working in the office since early morning because other people didn’t show up to work. And there seemed to have been some drama going on with some guests.

Helpful?
B
Bonnie
Verified booking
partner
Standard Room
Stayed in Sep 21, 2025

"Good"

4.0

The rug in the room was filthy. The bathroom sink took a long, long time to drain. The faucet in the bathroom sink was very difficult to turn on you had to pull very hard to get decent stream of wate10. Had to let the shower water run for about 10 min. before it got hot. We had reservations for 2 nights but didn’t stay the second night, found a different hotel.

Helpful?
J
Jennifer
Verified booking
partner
Standard Room
Stayed in Sep 19, 2025

"Good"

6.0

You could tell they were under staffed. The young woman who was working was fantastic, but you could tell she was overwhelmed. They were no cups in the room, and when they were brought to us, I was suprised to see that she was the one bringing them to us. I would definitely stay again, but with keeping this in mind.

Helpful?
A
Amber
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Good"

4.0

Staff at front desk seemed out of sorts- possibly under the influence. Rooms were dirty, linens dirty. Multiple people checked out upon seeing the space. The pictures did not show the depth of the dilapidated facilities.

Helpful?
M
michelle
Verified booking
family
Standard Room
Stayed in Sep 15, 2025

"Good"

2.0

Staff said she did an upgrade; I would have hated to see what the original room would have looked like. Not one coffee cup in the room. I did arrive early, quite the attitude. Hotel had hardly any guests. Good thing I got the so called upgrade, they were still cleaning rooms after 5pm.

Helpful?
L
Lomita
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

2.0

I was excited about the oversized jetted tub as I'm 32 weeks pregnant, and the Indian restaurant. Unfortunately had to check out early due to my neighbor being concerned for my health since I'm pregnant her room had a gas leak. Mind you I was never made aware of this, now I know why I couldn't use the fireplace. T

Helpful?