Showcase Apartments - Highcross House Apart Hotel

We had to wait outside in the rain for about 10 minutes for someone to come and let us in. We arrived quite late at night but once in we had to wait again for the room to be prepared. They did move me down to a ground floor room but a couple of hours after going to sleep someone used a key and entered our room. They left pretty quickly but Needless to say we did not sleep well.

I showed up and there was no wifi even though i paid for wifi it wasn't not a hotel at all! It was an apartment building was was selling rooms as hotels there was no maid service and no one ever answered my emails

I didnt go and i want my refund back please because i didnt know you need to pay deposit

Please avoid the place they are fraudulent I made a booking using Expedia costing £ 50 and paid in advance when I got there they wanted me to pay £150, I was informed about this on the confirmation and the booking , I explained that I didn’t have that amount on me they refused me to check in and said I wouldn’t get a refund on the advance payment the is a big fraud please didn’t book this please

Grimey room in poor condition with a tiny television and a horrible mattress. Not suitable for a comfortable stay - seems to be designed as student accommodation. They cut corners at every possible stage - for example, not even having towels in the room. Poor customer service - they do their best not to be helpful. Overall, I would not recommend if you’re looking for somewhere pleasant or comfortable. It is suitable if you need somewhere centrally located in Leicester with a kitchen and washing machine.

Bed broken and the wardrobe fell on my son the first day there and that he was scared he got a mark on him but it was nice and clean and me and my kids love it

A friendly environment, lovely staff, me and my partner enjoyed ourselves

I stayed for 2 nights with my son and it was lovely. The only down side was the water pressure in the shower but otherwise fine.

Great stay

We arrived and only one out of 2 apartments was ready for us, no apology, just told to come back in a few hours. The apartments were basic and in disrepair. Our friends were on floor 2 whilst we stayed on floor 3. For the duration of our stay a man was asleep in the corridor, presumably homeless so I would question the safety of the building. The whole building smelt awfully and one apartment had only 1 towel for a flat supposedly to sleep 8. I wouldn’t go back unless desperate, these were ridiculously over priced for the standard and I’d recommend to no one.