Homewood Suites by Hilton Ft. Worth-Bedford

Nice large size room, variety for breakfast

Dirty, mold in bathroom, tables in breakfast needed wiped bad, buffet had multiple spills, Cheerios in hall, toilet paper on floor in main lobby, no one doing maintenance cleaning.

The location was great. Breakfast was okay, I only had it once. The staff seemed friendly when you could find someone. I love the fact that when we needed an early check-in, they were able to accommodate

When we got to our room, there was a strong smell of bug spray. We had three rooms, but only one smelled this way. The smell bothered me, but we got used to it. On the last day, there we were, headed out for an event, and my husband noticed a cockroach in the kitchen. Because we were in a rush and were running late, we killed it, threw away the food that was out, and left. Later that night, my daughter found a smaller one, we were checking out the next day, so that's when I let them know. No one was available at the desk, so I used the text function and replied to a message that had been sent to me earlier asking about our stay. The reply that I got was "I'm sorry to hear that. If you'd let us know, we would've tried to help make it better for you." I let him know that we were running late and didn't get back until late, and that we also saw a dead one on top of the fridge before we left, and the reply was "Sorry to hear that". I am going to assume this was a known issue for this room, as it reeked of bug spray, and the other two rooms didn't. I wish I had said something sooner, like when we first walked in, and I smelled the bug spray, but we had a long drive, they were able to let us check in early, and we were there for a quick turnaround trip, and everything was a rush the whole weekend. But the reply showed a lack of concern. To me, the room seemed pretty clean, because I do my own cleaning, and when I wiped things down, I didn't see much dirt on the cleaning towels. So I figured my spray was preventive, but now I know that there was an actual problem.

As a solo traveller this has been my go-to for my last few trips to the Bedford area in DFW. Its in a good location, handy for a whole host of places to eat, right by the highway network and not too far from the airport. I stayed in a 1 bedroom king suite and the size is generous with everything you could need for a stay in the the room. The bed was very comfortable! I like having a suite as the bedroom/living areas are separate but there are other room types available. Theres a decent wee kitchen with fridge/freezer, hob, microwave and coffee maker. The lounge area has a sofa, armchair and a dining table with chairs as well as a TV. Breakfast at the hotel covers a good selection each morning and i love that theres a small gym and an outdoor pool for guests use. I extended my stay by a couple of days and while my existing room was unavailable and i had to switch, the staff were great in facilitating this and only moved me next door to a queen suite making the transition easy.

Staff was very helpful and accommodating

N/A

Location

Na

Our hallway stunk like trash. The ac in our room started leaking. Only one towel I the room when we got there. The vent in our room made so much noise when the ac came on that it would wake you up. The shpwer so very slippery and the hotel did not have mats to go in the shower and we had an elderly person with is so I had to go buy my own.

Friendly staff

Infested with roaches