Malmaison Newcastle

We were celebrating a birthday & had been recommended the afternoon tea spa package by friends. We weren't disappointed! The afternoon tea was served by very friendly staff, Tirso was particularly attentive and made sure we had a lovely time. Our spa treatments were excellent, both ladies in the spa were professional & we came out feeling relaxed & refreshed.

Stayed here in March 2026 to visit some friends in Newcastle and I had the most amazing time from start to finish. The amazing welcome from Dave at Reception was just the best (apparently he won best welcome in the North East - and I can see why!) Claire and Neil at Reception were equally as friendly and helpful whenever I needed anything. The room was just divine! The hotel has undergone a refurbishment recently and it really pays off. I had been upgraded to a Suite and I must say the room was so big, had a very comfy bed and a beautiful view down the Tyne. Lovely products in the bathroom too, and that bathtub is amazing! I didn’t have a chance to eat at the hotel as there are so many amazing options nearby, but I did get a chance to visit the bar and I have to say that Shaun makes a mean negroni. Breakfast was great every morning and I was well looked after by both Tessie and Tirso who are a credit to the hotel and went above and beyond to ensure I was content and had everything I needed. Thoroughly recommend the hotel and suggest you visit to see the refurbishment and meet the amazing team!

Such lovely staff at Malmason Newcastle, Tirso served me and breakfast and was delightful and great food!

Great hotel - really comfortable rooms, nice decor and good location right opposite the Millennium Bridge. Good breakfast and very attentive staff, especially Tirso who couldn’t have been more helpful. Would definitely recommend if ever you need a comfortable stay in Newcastle that ticks all the boxes.

Great location, easy fast check in, parking felt a bit tight in the multistory with a pickup. Thanks Tirso at the breakfast bar offering me a coffee to go for my long leaving journey. Great, friendly customer service.

My partner planned a suprise proposal , the brilliant lady Leda set up the room perfectly we couldn’t of asked for anything better, we appreciate everything this hotel did to make our night so special , not only that the room we stayed in was absolutely beautiful and it wasn’t even an upgraded room , absolutely perfect , would definitely recommend and definitely coming back.

Once again we had a really good meal here. I love how we are never rushed and can stay for as long as we want. The staff as always are great. Definitely one of our favourite places. Seriously need to reduce the size of the crème brulée though... it's a daunting task trying to get through it

Fab night, staff were so friendly. Special mention to Tessie at breakfast who was so so happy, positive and really so lovely, our little girl wanted her to come home with us xx

Whent for breakfast in the morning and I have to say that Tessie was so helpful and friendly made our breakfast a joy have. She was very professional but a felt like a knew her for years .

My sister and I had a great time at the Malaison in Newcastle. The hotel sits right on the river front or Quay side. Great location to walk everywhere. Had a couple of drinks in the bar. Had a great chat with the young man behind the bar. Big shoutout to James. Would return to this hotel again very centrally located, good food and great service. Thanks to all the staff for a wonderful stay.