Kimpton George Hotel by IHG

Excellent location and clean and comfortable room

Restaurant is closed

Great hotel with excellent service. Ahmod went above and beyond to make my stay special.

This was my first time staying here. Customer service was outstanding! Ahmed made sure we had everything we needed for an enjoyable. He and the rest of the staff

My stay at the Kimpton George Hotel in Washington, DC was a refreshing and seamless experience from start to finish. Check-in was quick, easy, and handled with professionalism, setting the tone for the rest of the stay. The room was clean, well-prepared, and comfortable upon arrival. Everything functioned exactly as it should, the refrigerator worked properly (a welcome change), and the internet was fast and reliable throughout my stay. It’s clear this property is well-managed and attentive to the details that truly impact a guest’s experience. A smooth, stress-free stay in every sense. I would gladly return.

My visit was great a great check in. Greeted with a smile and assisted by Solomon. Check in was smooth and check out i was again greeted by Solomon

La atención personal en el check in y check Out

Q mi reserva era para una habitación determinada por la cual reservé y pagué el precio y la comodidad a través dé Booking y cuando llegamos nos avisan q esta habitación no están amas disponible q nos acomodaban en otra con cama matrimonial y mi reserva era cama dobles en ningún momento hablaba q podía estar sujeto a disponibilidad Como era una noche acepte pero no es lo q corresponde El hotel es excelente así como su personal eso quiero dejarlo bien asentado !

Sniadanie - nie nazywajmy tego sniadaniem.

We had a very disappointing experience at Kimpton George Hotel. On our first night, we arrived around 8 pm and the front desk already seemed badly understaffed. There were around a dozen people waiting, and for about 10 minutes no one was properly attending the desk. After we finally got to our rooms, things got worse. Calls to the front desk for basic items like towels and body wash kept going unanswered, so we had to go downstairs in person. We also asked if there was a microwave to heat some takeaway food, and instead of having a normal guest-use area, staff had to bring one out from storage, which felt very inconvenient and disorganised. The most serious issue was that both rooms assigned to our family had broken heat. One room’s HVAC turned on but never produced warm air, and the other room’s unit would not turn on at all. Engineering came multiple times, but one room had to be changed after we had already unpacked, and the other could not be fixed that night with no suitable replacement room available for the family staying there. That meant the elderly and the children were left in a cold room late into the night and had trouble sleeping. We ended up spending about three hours of our first night dealing with front desk delays, engineering visits, and room changes instead of resting. For a hotel in Washington, D.C. charging these rates, the level of maintenance and service was far below what should reasonably be expected.

Solomon took great care of our car! Great location for attractions. Wine hour was perfect.

Solomon went out of his way to make our family stay @ the George a great experience. He always welcomed us with a smile and offering his assistance.