Hyatt Place Chicago Schaumburg

Quiet location, bed very comfortable nice spacious room

Breakfast was 6.30 to 9.30 but staff began clearing all food tea and coffee away at 9...

The room was nice. The bed was comfortable.

The last time we stayed there in April 2022, the breakfast was not good. This time we didn't bother eating breakfast at the hotel. We went to Denny's instead.

Location

We were put in a disability room

Proximity to convention center

24 hours to unlock a toilet, wet towels from it left on the floor. Extremely limited breakfast, no bar or restaurant

Best mattress ever. Seriously

I use to love this hotel. This was my husband and I favorite staycation location. It's very walkable and the cleanliness is on point. However, the breakfast situation is ridiculous! 🙄 They close down whenever they want to. It's posted Monday-Friday from 6:30a-9:30a. We came down at 8:45am. They hid in the back while we thought they were preparing additional food. A lady came out and saw us and ran back in the back. We waited for approximately 7 minutes thinking they were preparing additional foods. As soon as we walked away, they grabbed all the pans, etc. and closed at 8:55am. A family of 8 came down for breakfast at 9:15am and was very upset to find out that the breakfast area was closed. The next day (Saturday), breakfast was supposed to be open from 7-10am. We arrive at 8:45am to once again find 1 piece of french toast cut in half. I'm over it!! If you don't want to offer breakfast don't offer it! The breakfast sucks anyway! It's the same breakfast everyday, no variety ...frozen French toast, greasy sausages and eggs!! The swimming pool has been saying closed for maintenance for years! I am a Discoverist member and I am seriously considering going to another hotel brand. The staff is very friendly however but the breakfast went from bad to worse and stop the lies about the swimming pool. Just say its permanently closed! Next time I have a staycation in Schaumburg, I'm looking for another hotel with a breakfast staff that doesn't hide from the hotel guest. Completely ridiculous!!

Nice and clean and friendly

The pool wasn’t open and my grandkids loves to get in the pool

This was my first time staying at a Hyatt property and some of the reviews made me a little nervous to be honest. I had a very nice, peaceful stay. Place is very clean and the breakfast was very convenient with additional seating off the main area. Quite a few hot options as well as the usual dry goods. I enjoyed it. Staff upgraded me to a top floor room. Big tv with chrome cast feature and nice desk to work on. The lack of a pool wasn’t an issue for me and this fit my needs very well. I would recommend this hotel.

Not great on cleanliness. Prepare to wait for someone who happens by the desk for help even at check in. I generally like a Marriott but this one was not at all what I’ve come to admire about this chain.

La ubicación, el personal. Un día sin querer bajamos un poco tarde al desayuno y nos atendieron de igual forma, estos detalles hace mejor tu experiencia

Un día solicité que pasaran a hacer después la habitación y no volvieron