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9.6 / 10 Guest Rating

Four Points by Sheraton Balikpapan

Jalan Pelita No.19, Sepinggan Raya, Balikpapan, id

Four Points by Sheraton Balikpapan - main view

About the Property

Luxurious Accommodation with Premium Amenities

Unwind and Stay Active

Indulge in the outdoor swimming pool, fitness centre, and free bike rentals at Four Points by Sheraton Balikpapan. Whether you prefer a leisurely swim or an energizing workout, our facilities cater to all your needs.

Culinary Delights and Exceptional Service

Enjoy a diverse culinary experience with buffet breakfast and a restaurant offering American, Indonesian, and Asian cuisine. Our dedicated staff, fluent in English and Indonesian, are available 24/7 to ensure your stay is comfortable and memorable.

Book now at Four Points by Sheraton Balikpapan to experience a perfect blend of luxury, convenience, and top-notch service.

Facilities & Amenities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer - Photo 1
Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer - Photo 2
Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer - Photo 3
Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer - Photo 4
Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer - Photo 5
1/5

Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room offers a TV with satellite channels. The unit offers 1 bed.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer

Non-refundable
Room Only
20% OFF$133.54

$106.83

Includes taxes & fees

Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer

Non-refundable
Breakfast Included
20% OFF$142.44

$113.95

Includes taxes & fees

Deluxe Premium Corner King Room with Pool View and Free Airport Shuttle Transfer

Non-refundable
Half Board
20% OFF$171.36

$137.09

Includes taxes & fees
Deluxe King Room with Free Airport Shuttle Transfer - Photo 1
Deluxe King Room with Free Airport Shuttle Transfer - Photo 2
Deluxe King Room with Free Airport Shuttle Transfer - Photo 3
Deluxe King Room with Free Airport Shuttle Transfer - Photo 4
Deluxe King Room with Free Airport Shuttle Transfer - Photo 5
1/5

Deluxe King Room with Free Airport Shuttle Transfer

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

30 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe King Room with Free Airport Shuttle Transfer

Non-refundable
Room Only
20% OFF$80.11

$64.09

Includes taxes & fees

Deluxe King Room with Free Airport Shuttle Transfer

Non-refundable
Breakfast Included
20% OFF$89.03

$71.22

Includes taxes & fees

Deluxe King Room with Free Airport Shuttle Transfer

Non-refundable
Half Board
20% OFF$117.96

$94.37

Includes taxes & fees
Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer - Photo 1
Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer - Photo 2
Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer - Photo 3
Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer - Photo 4
Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer - Photo 5
1/5

Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room provides a TV with satellite channels. The unit has 1 bed.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer

Non-refundable
Room Only
20% OFF$106.84

$85.47

Includes taxes & fees

Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer

Non-refundable
Breakfast Included
20% OFF$115.73

$92.58

Includes taxes & fees

Deluxe Premium King Room with Pool View and Free Airport Shuttle Transfer

Non-refundable
Half Board
20% OFF$144.67

$115.74

Includes taxes & fees
Deluxe Premium Twin Room with Free Airport Shuttle Transfer - Photo 1
Deluxe Premium Twin Room with Free Airport Shuttle Transfer - Photo 2
Deluxe Premium Twin Room with Free Airport Shuttle Transfer - Photo 3
Deluxe Premium Twin Room with Free Airport Shuttle Transfer - Photo 4
Deluxe Premium Twin Room with Free Airport Shuttle Transfer - Photo 5
1/5

Deluxe Premium Twin Room with Free Airport Shuttle Transfer

The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers a TV with satellite channels. The unit offers 1 bed.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe Premium Twin Room with Free Airport Shuttle Transfer

Non-refundable
Room Only
20% OFF$106.84

$85.47

Includes taxes & fees

Deluxe Premium Twin Room with Free Airport Shuttle Transfer

Non-refundable
Breakfast Included
20% OFF$115.73

$92.58

Includes taxes & fees

Deluxe Premium Twin Room with Free Airport Shuttle Transfer

Non-refundable
Half Board
20% OFF$144.67

$115.74

Includes taxes & fees
Room, 2 Twin Beds, Pool View - Photo 1
Room, 2 Twin Beds, Pool View - Photo 2
Room, 2 Twin Beds, Pool View - Photo 3
Room, 2 Twin Beds, Pool View - Photo 4
Room, 2 Twin Beds, Pool View - Photo 5
Room, 2 Twin Beds, Pool View - Photo 6
Room, 2 Twin Beds, Pool View - Photo 7
1/7

Room, 2 Twin Beds, Pool View

2 Twin Beds431-sq-foot room with pool views Layout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Larger Guest Room, 2 Twin, Pool View

Non-refundable
Room Only
20% OFF$115.2

$92.16

Includes taxes & fees

Larger Guest Room, 2 Twin, Pool View

Non-refundable
Breakfast Included
20% OFF$124.8

$99.84

Includes taxes & fees
Room, 1 King Bed, City View - Photo 1
Room, 1 King Bed, City View - Photo 2
Room, 1 King Bed, City View - Photo 3
Room, 1 King Bed, City View - Photo 4
Room, 1 King Bed, City View - Photo 5
Room, 1 King Bed, City View - Photo 6
Room, 1 King Bed, City View - Photo 7
Room, 1 King Bed, City View - Photo 8
Room, 1 King Bed, City View - Photo 9
Room, 1 King Bed, City View - Photo 10
Room, 1 King Bed, City View - Photo 11
1/11

Room, 1 King Bed, City View

1 King Bed323-sq-foot room with city views Layout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$86.41

$69.13

Includes taxes & fees

Guest room, 1 King, City view

Non-refundable
Breakfast Included
20% OFF$96

$76.8

Includes taxes & fees
Suite, 1 Bedroom, Pool View - Photo 1
Suite, 1 Bedroom, Pool View - Photo 2
Suite, 1 Bedroom, Pool View - Photo 3
Suite, 1 Bedroom, Pool View - Photo 4
Suite, 1 Bedroom, Pool View - Photo 5
Suite, 1 Bedroom, Pool View - Photo 6
1/6

Suite, 1 Bedroom, Pool View

1 King Bed861-sq-foot room with pool views Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

80 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

1 Bedroom Suite, 1 King, Pool view

Non-refundable
Room Only
20% OFF$254.42

$203.54

Includes taxes & fees

1 Bedroom Suite, 1 King, Pool view

Non-refundable
Breakfast Included
20% OFF$264.01

$211.21

Includes taxes & fees
Room, 1 King Bed, Pool View - Photo 1
Room, 1 King Bed, Pool View - Photo 2
Room, 1 King Bed, Pool View - Photo 3
Room, 1 King Bed, Pool View - Photo 4
Room, 1 King Bed, Pool View - Photo 5
Room, 1 King Bed, Pool View - Photo 6
Room, 1 King Bed, Pool View - Photo 7
Room, 1 King Bed, Pool View - Photo 8
Room, 1 King Bed, Pool View - Photo 9
1/9

Room, 1 King Bed, Pool View

1 King Bed431-sq-foot room with pool views Layout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Larger Guest room, 1 King, Pool view

Non-refundable
Room Only
20% OFF$115.2

$92.16

Includes taxes & fees

Larger Guest room, 1 King, Pool view

Non-refundable
Breakfast Included
20% OFF$124.8

$99.84

Includes taxes & fees

Guest Reviews

9.6
Exceptional183 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the spacious and clean rooms.

Categories

Cleanliness7.9
Service9.9
Location10.0
Room Quality9.9
Amenities9.9
Value for Money9.9
Food and Beverage9.3
Overall Experience10.0

Select topics to read reviews

Z
ZeeshanauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Good"

1.0
Helpful?
G
Go20787775912
Verified booking
Business
Standard Room
Stayed in Jun 23, 2026

"A Wonderful Stay with Amazing Staff"

10.0

I had a wonderful stay at this hotel and was truly impressed by the exceptional level of service provided by the staff. From check-in to check-out, everyone was friendly, attentive, and always willing to assist with any request. The team went above and beyond to ensure that my stay was comfortable and enjoyable. Their professionalism, warm hospitality, and prompt response to any inquiries made a significant difference to my overall experience. The hotel itself was clean, well-maintained, and offered a comfortable environment, but what truly stood out was the outstanding customer service. It is clear that guest satisfaction is a top priority here. I highly recommend this hotel to anyone looking for excellent service and a pleasant stay. I look forward to returning in the future.

Helpful?
M
Mobile32375700117
Verified booking
Business
Standard Room
Stayed in Jun 20, 2026

"Great Hotel in Balikpapan"

10.0

Great stay at Four Points. Clean, comfortable room, friendly staff, and fast check-in. Perfect for business trips - reliable WiFi, good bed, and no surprises. Would stay again." Four Points delivered exactly what I needed. Room was spotless and quiet, bed was comfortable after long days, and WiFi handled video calls without issues. Staff were professional and the location made commuting easy. It’s a no-frills Marriott property that focuses on the essentials done right. Solid value for the price." Really enjoyed my stay at Four Points. The room was clean, bed was super comfy, and staff made check-in quick. Breakfast was simple but good. Felt like a reliable, stress-free place to crash after work. Recommend if you just want things to work.

Helpful?
E
everst_drg
Verified booking
Solo travel
Standard Room
Stayed in Jun 14, 2026

"Satisfying Experience"

8.0

Overall, the service was quite satisfactory. The FO team handled Check In nicely and assisted me in preparing an early breakfast on June 14, 2026 because my flight was really early, however I'm sorry because I forget his name. The breakfast on June 13, 2026 was of decent quality, but it was not properly refilled. Several buffet menus were empty. Then the condiments were placed fairly far away. Buffer food was on the right, while condiments such sambal were placed on a station between the fruit and snack chillers and the omelette station (far left).

Helpful?
R
Relax49316970053
Verified booking
Family
Standard Room
Stayed in Jun 12, 2026

"Warm hospitality :)"

10.0

Excellent service, great facilities, delcious food, and a weel equipped gym facility. Thank you for the complimentary upgrade and warm hospitality :)

Helpful?
P
Paradise59119919723
Verified booking
Business
Standard Room
Stayed in Jun 12, 2026

"Four Points 5 Star Experience"

10.0

Staying at Four Points for business purposes is certainly my best decision, as a member of marriot bonvoy they provided best service such as airport shuttle and late checkout due to friday pray. Will definitely stay at four points again Thanks

Helpful?
P
Pereste321KUALA LUMPUR, WILAYAH PERSEKUTUAN
Verified booking
Family
Standard Room
Stayed in Jun 1, 2026

"Quality drop"

4.0

Dear Monalisa, Thank you for your message. I would like to share my feedback regarding my recent stay at Four Points by Sheraton Balikpapan. First of all, I would like to mention that I have been choosing Four Points hotels during my travels since 2019. Over the years, I have always appreciated the brand and the level of hospitality it represents, which is why I feel it is important to provide honest feedback. The room itself was pleasant, clean, and well maintained. The bed was very comfortable, and I was satisfied with the accommodation overall. Unfortunately, the breakfast experience was a complete disappointment. There was no yogurt available, the food quality was very poor, the pastry selection was almost nonexistent, and what was available was simply not enjoyable. The pain au chocolat tasted old and seemed as if it had been frozen for a long time. The overall quality of the breakfast offering was far below what I would expect from a Marriott property. The restaurant itself is also in a very poor state. The ceiling shows visible signs of mold, many tables are damaged along the edges, and several chairs appeared dirty. The entire dining area feels neglected and in need of serious renovation and attention. I also could not understand why the curtains remained closed throughout breakfast service. Having breakfast with natural sunlight is one of the most enjoyable moments of the day, and keeping the restaurant dark creates a rather unwelcoming atmosphere. In addition, I would like to mention the children's playground located inside the restaurant. In my opinion, it is completely out of place. During breakfast, the constant noise, shouting, and running of children significantly affected the atmosphere and made it difficult to enjoy what should be a relaxing start to the day. I am sorry to say this, but if I return to Balikpapan in the future, I will have to seriously reconsider staying at your property again. The condition of the breakfast operation and restaurant falls far below the standards I would expect from a Four Points by Sheraton hotel and certainly below the standards I have experienced at other Four Points properties since 2019. I hope this feedback is received in the constructive spirit in which it is intended and that meaningful improvements can be made for future guests. Kind regards

Helpful?
G
GrandTour32271247819
Verified booking
Couples
Standard Room
Stayed in Jun 1, 2026

"Awesome stay"

10.0

Great services, clean rooms This is the most comfortable hotel in Balikpapan

Helpful?
C
Compass20936788084
Verified booking
Family
Standard Room
Stayed in May 30, 2026

"Perfect Stay for Families"

10.0

Excellent stay with my family at Four Points. Great hospitality, warm and friendly staff, comfortable rooms, and excellent F&B service. Thank you to the entire team for making our stay enjoyable and memorable. Highly recommended!

Helpful?
I
IrfanidID
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?