Four Points by Sheraton Balikpapan

PROS: +Their hospitality is above everything! The staff are very helpful and are always ready to assist. +The bedding set is perfectly comfortable. +They're so generous about the food and and all of them are deliciously tasty. The coffe tiam was exceptional! +I have to say this place is such a kids-friendly hotel that makes my children weren't willing to go home. +Kids activities are available on saturday and sunday. +BBQ dinner was amazing! (except a lil part of seafood they need to make sure it's always fresh). +Swimming pool is quite vast. +Hairdryer and iron+ironing board are available. +Private parking lot which directly links to the hotel lobby. CONS: -Maybe it's time to change the rugs to the newer ones -House keeping staff need to double check about the cleanliness of the rug. I found much dust were still clinging to it especially at the corner of the room.

good experience to stay during business purpose while visited balikpapan, good hospitality from hotel and good food that you can try

Where to start? EVERYTHING IS FANTASTIC from the staff to the service.. breakfast was excellent, the receptionist who recommended me the breakfast didn't disappoint me at all.. the rooms are the most comfy rooms that I ever stayed at.. all and all I had a wonderful stay even it's just one night.. I will come back in the near future..

None.

Out of the many hotels I’ve tried in Balikpapan for a family staycation, this one truly stands out in terms of value for money. While the price may look slightly higher compared to others on some platforms, I was lucky to get a city-view room for under 1 million rupiah—and it was absolutely worth it. The room was spacious and comfortable, perfect for staying with children. Breakfast was quite complete with plenty of options, and one of our favorite experiences was the BBQ dinner, which added a nice touch to our stay. The swimming pool was wide and enjoyable, especially for families—though adding a few more lounge chairs would make it even better. The bathroom itself was roomy, although the door design slightly limited movement when opening and closing it. That aside, our overall experience was very satisfying. From the facilities to the comfort, everything felt well worth the price, and we truly enjoyed our stay here.

Sangat cocok bagi traveller yang membutuhkan stay focus to simplicity, easy access to airport and toll road. Pick up arrangement from and to airport, clean and neat room, and good services.

Lobby Ambassador Fitri Rahmadhani was very efficient in handling any difficult issues requested. Hence big thanks to Fitri.

Great location. Superb hotel, clean, great and awesome staff from top to bottom, from door man, receptionist, engineering, chef and managers. Atmosphere so cozy when you enter the lobby Rooms were always clean. Cold aircond. (Awesone when you stay in tropic region). The room noise level so quite. Amenities are OK. Value wise ok. Not too high up. You pay what you get.

I always stay the Four Points in Balikpapan, perfectly situated next to airport, rooms always clean & I always sleep well on the most comfortable bed. Food choice is good & staff very helpful & always friendly. Highly recommended.