Studio 6 Suites Houston, TX - Spring

Big room and clean room

Sheets with holes. Try to call reception but phone was not working. Walked there and informed that I need batteries for remote control and asked for clean towels. The guy in the reception gave me a box of batteries to try it in the remote control. When I asked towels, gave me a bag and told me to go to my room and put it there and come to reception to get only one towel for shower. Very lazy and unprofessional employee.

Can’t think anything would be nice, it’s not like you’re getting a room for free for the headache you experience. Humidity and wet floor means health hazard.

Smell of moisture in the room, floors get wet with humidity levels. Cracked window. Lack of towels or proper hotel amenities standards.

Room service ladies and the nice man up front he's like my security at night... He makes me feel really safe

The lady who was so rude to me I guess it is Tony's wife but everyone else kind of makes me feel better about staying there... I have two children and I'm 5MTHS pregnant (transitioning into a home right now )and my children make a mess and I was in the middle of cleaning my room with my door open for some fresh air and she comes walking by telling me that " I NEEDED TO CLEAN MY ROOM IMMEDIATELY AND I NEEDED TO GET ROOM SERVICE RIGHT THEN" MIND YOU I HAD BEEN ASKING FOR ROOM SERVICE FOR THE PAST TWO AND A HALF DAYS NOBODY CAME BUT WHEN THEY FINALLY DID COME ROOM SERVICE LADIES ARE AMAZING I'M SURE THEY WERE JUST TRYING TO LET ME GET SETTLED IN... THEY CAME IN AND JUST DID THEIR THING THEY ARE AWESOME 🥰🎉

I have never had a bad experience until this time. The air conditioner in my room didn't work. They told me to turn it off and unplug it for a little bit. I had to do that several times. There was no microwave when I told Tony he said we will figure something out and never did, no remote for the TV. Didn't offer me another room. I went back in to use the restroom and the women who I believe is the owner also. Was upset because my son took the locks off the window so we could open it cause it was hot due to broken air conditioner. I was told by Tony I could open the window. The window would not open. When I told her that the air conditioner didn't work that's why we were trying to open window she told me she didn't care. That they gave me a nice room and we didn't appreciate it so there for I can no longer rent here. I am ok with that. After being Told she didn't care that her air conditioner didn't work I would not rent here again anyway. If her version of a nice room is broken air conditioner water damage on the walls and windows that don't open. I would really hate to see what herer version of a bad room is.

Everything its comfortable