4051 Innslake Drive, Broad Meadows, us
Modern Amenities - Enjoy air-conditioned rooms with free WiFi, satellite TV, and a fitness centre.
Relaxation - Take a dip in our indoor pool or unwind at the 24-hour front desk.
Convenient Location - Just a short drive from major attractions like Greater Richmond Convention Centre and University Stadium.
Book now for a comfortable stay at Comfort Suites Innsbrook - Short Pump.
This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
EFFICIENCY, SUITE, KING BED
$110
This suite has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 3 beds.
SUITE, 2 DOUBLE BEDS
$110
2 Double Beds, Suite, Nonsmoking
$126.48
This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
SUITE, KING BED
$100.03
1 King Bed, Suite, Nonsmoking
$114.98
1 King Bed and 1 Double Sofa Bed325 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch flat-screen TV, premium channels, and MP3 dockFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and free weekday newspaper; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar in shower, tile flooring in room, roll-in shower, closed-captioned TV, fixed shower seat, wheelchair-width doorways, lever door handles, thin carpet in room, wheelchair accessible, height-adjustable showerhead, low-height view port in door, wheelchair-accessible bathroom vanity, and low-height counter and sinkNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
SUITE, KING BED, ACCESSIBLE
$100.03
1 King Bed, Suite, Nonsmoking, Accessible
$114.98
Guests highly rate the comfortable bed and frequently praise the big room.
I have lived in the Richmond tri cities area for 40 plus years and moved to the country, for work, about eight years ago. Knowing this as an affluent section of town we were pleased to book a room on such short notice for my upcoming early morning medical procedure. We arrived that evening and were impressed with the lobby with it's half-curved staircase leading to a 2nd floor dining area. We checked in and made our way to our 4th floor room. Opened the door to a spacious room with dirty mirrors, stained couch, and a carpet that hadn't been vacuumed in a while. I went to the bathroom to take a shower and spent at least 10 minutes trying to find the hot setting on the shower control,(I'm a retired plumber with over 30 years experience in the building maintenance field) the shower control shouldn't rotate 360 degrees! We settled in and went to sleep. I woke up and went to the bathroom to wash away the night, and waiting for me on the counter was a nice sized cockroach. Looking around I could see they were in the shower and crawling up the walls. We packed our things and left the room. Reaching the lobby to check-out, there was a bowl with a sign to leave the keycards. I had to enter the "employees only" door to the office to tell the young man with an attitude that I wanted a receipt. A really hard look should be taken at the management (or lack of) of this property!
Carpets dirty throughout toilet loose , breakfast area seemed clean ,
The room was dirty. It had roaches and the initial room the toilet didn’t work. They moved me to a different one and it was roaches in there too
Breakfast was scarce. Coffee was thick. Don’t bother just go to one of the many restaurants nearby. Room had ants, spiders and other bugs. Mostly in the bathroom. Hotel is in need of a renovation. Peeling paint, stained carpet and black grease looking smears on the bathroom door.
Only had 2 towels for 3 people. Took over 24 hours before we got more. Kept being told housekeeping was doing laundry. Most of the staff sat on the patio smoking. Also door from pool to outdoors had to stay propped open because room keys didn’t work in the doors. Only positives were the breakfasts and was quiet in our room.
This place is so run down- I'd not go be surprised to find out that they charge by the hour.
Roaches and very noisy
The lack of cleanliness in this property was appalling. A brand Hotel chain of this caliber should be ashamed to offer accommodations with these conditions.There was a plumming access panel in the closet that was left open. There was peeling wall paper, dust and dirt covering the bathroom exhaust fan that didnt work, the bathroom door was covered in dirt, the basboards in the bathroom corners were filthy, and the shower stall barely drained leaving rings in the tub. The conditions are well reflected in the attached pictures. I will never recommend a stay in this property.
Room was so dirty, side lamp bulb was flickering, carpet was so dirty, bathroom had a old small shower had, not enough water was coming to take a shower even, Water was not enough hot to take shower, overall it was so dirty and I had to change hotel immediately and moved in Holiday inn. Never recommend no one.
Nothing
