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7 / 10 Guest Rating

Comfort Suites Innsbrook - Short Pump

4051 Innslake Drive, Broad Meadows, us

Comfort Suites Innsbrook - Short Pump - main view

About the Property

Modern Amenities - Enjoy air-conditioned rooms with free WiFi, satellite TV, and a fitness centre.

Relaxation - Take a dip in our indoor pool or unwind at the 24-hour front desk.

Convenient Location - Just a short drive from major attractions like Greater Richmond Convention Centre and University Stadium.

Book now for a comfortable stay at Comfort Suites Innsbrook - Short Pump.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Suite - Disability Access/Non-Smoking - Photo 1
King Suite - Disability Access/Non-Smoking - Photo 2
King Suite - Disability Access/Non-Smoking - Photo 3
King Suite - Disability Access/Non-Smoking - Photo 4
1/4

King Suite - Disability Access/Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVAir conditioningRadioRefrigeratorMicrowave

EFFICIENCY, SUITE, KING BED

Non-refundable
Room Only
20% OFF$163.34

$130.67

Includes taxes & fees
Double Suite - Photo 1
Double Suite - Photo 2
Double Suite - Photo 3
1/3

Double Suite

This suite has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 3 beds.

0
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVAir conditioningRadioRefrigeratorMicrowave

SUITE, 2 DOUBLE BEDS

Non-refundable
Room Only
20% OFF$163.34

$130.67

Includes taxes & fees
King Suite - Non-Smoking - Photo 1
King Suite - Non-Smoking - Photo 2
King Suite - Non-Smoking - Photo 3
King Suite - Non-Smoking - Photo 4
1/4

King Suite - Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVAir conditioningRadioRefrigeratorMicrowave

SUITE, KING BED

Non-refundable
Room Only
20% OFF$150.76

$120.61

Includes taxes & fees

Guest Reviews

7
Very Good730 verified reviews
AI Summary

Guests highly rate the comfortable bed and frequently praise the big room.

Categories

Cleanliness3.9
Service8.4
Location8.9
Room Quality5.8
Amenities6.9
Value for Money5.8
Food and Beverage8.9
Overall Experience7.4

Select topics to read reviews

M
Michael
Verified booking
Standard Room
Stayed in Aug 15, 2025

"Good"

4.0

It took four times to get a key that worked and we were not told that you have to push the handle up instead of down to open the door. No AC in the hallways are elevator and the hot water did not work and no compensation was offered.

Helpful?
B
BondusUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 15, 2025

"Good"

3.0

Place has definitely gone downhill in the last 2 years.

Helpful?
M
Mark
Verified booking
family
Standard Room
Stayed in Aug 15, 2025

"Good"

6.0

A little aged.

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Aug 15, 2025

"Good"

4.0

Nothing unique. The property has seen better days. Many broken items in room plus ac not used on floor hallways.

Helpful?
L
ludovicfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"Very Good"

7.0
Helpful?
R
RatliffusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0
Helpful?
M
Marquis
Verified booking
family
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0

Good

Helpful?
B
BusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Hotel falling apart, couch in room had body secretions on it, pool is closed indefinitely I guess"

3.0
Helpful?
R
Ronald G
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Good"

4.0

Not Impressed!! Entering our room we were hit with a musty odor, walked across water soaked carpet (not sure where the water coming from) to turn the a/c on and discovered the sofa/bed was missing a cushion and was so dirty that we never sat on it. One of the bed's comforters had a blood stain on it also had an area of mold that measured 10 inches in diameter. The shower did not have hot water, the water control knob just spun around in both directions. There was mold on the bottom of the shower curtain. The shower curtain rod was ready to fall off the wall. It was drooping down so the shower curtain would not stay closed. The toilet was not mounted properly to the floor, it would tip back and hit the wall. The vent in the bathroom was filled with dust and dirt. We asked and were moved to another room the next morning. This room was cleaner. There was an issue with the smoke alarm beeping every 30 seconds. I just disconnected it. The lobby/breakfast/sitting area had a worker sanding drywall on the ceiling. There was nothing-no plastic put up to isolate the area where the work was going on, therefore drywall dust was getting on the tables and the food in the breakfast area. Needless to say, we will not be staying here again.

Helpful?
G
Verified GuestusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 11, 2025

"Good"

1.0

Nothing

They had bed bugs and when I talked to the manager she basically told me and my family what do we want her to do she’s not the exterminator and told us we can’t get our money back

Helpful?