Courtyard by Marriott Cleveland Westlake

Nice

Room was really clean and so was pool

Staff were very friendly

Uncomfortable beds, no microwave, and the kitchen was not fully functional for what was supposed to be included breakfast. Not your usual quality I enjoy with Marriott.

Well, let’s start the first night. We got there, which was Friday. We were told when we went to the bistro that we cannot have anything fried or any kind of a side dish. The only thing that we could have is a sandwich because that’s all they had then the next night we went to the hot tub and when we were in the hot tub, we noticed a couple bugs we got out in the hot tub stopped, and we looked at it, and the whole hot tub was full of bugs. The same night about eight people decided they were going to go sit on the patio until 130 in the morning until everybody started complaining, and they finally made them go in they were also smoking and drinking on the patio, which wasn’t supposed to be permitted. The refrigerator turns off every two hours so you have to re-put it back on every two hours I mean it should stay on for at least 12 hours, but it doesn’t and there’s absolutely no clock in the room then as I was in the room I noticed it was a piece of candy between the bed and the nightstand. I looked up at the ceiling and there’s this whole big brown section of nothing but dust bunnies and stains on the ceiling. There’s no Kleenex in the room. And there was some kind of brown unidentified stuff on the curtains. The other thing I don’t understand is you give us a balcony with the patio door but there’s no furniture. For the price of this hotel I was so extremely disappointed. I would never recommend it to anybody and I would never go back. And the couch was ripped

The hot tub had bugs in it. The ceiling of our room had dust bunnies terribly. There was candy next to the bed. The curtains had brown stuff on them. The couch was ripped. No free coffee (which is weird). They allowed other guests to be very loud on the patio right under our room.

The clean rooms friendly staff and great location

Nothing

Very friendly check-in, and the bartender was also friendly and conversational.

Polishing a turd doesn’t make it any less a piece of…

Found out that they didn’t offer a complimentary breakfast

The area and hotel was guite walking distance for eating. Only issuecwas we asked for housing keeping to be delayed firdt day as we got in very late. But house keeping never came our whole stat over labour Day weekend