Holiday Inn Northampton West M1 Junc 16, an IHG Hotel

This hotel is a budget place on a fast road. Unfortunately you will now find it is completely booked out from September 2021 until January 2022 for afghan refugees to stay in. Handy for the motorway and not too far from town and nice housing areas and villages.

Nice setting away from amenities. Usual generic type rooms, so don’t expect any surprises. Rooms either too hot or too cold, and we had to ask for the heating to be turned on at the reception, which is why the thermostat in the room wasn’t working. The same thing happened the following night!!!! Unfortunately breakfast was a farce! There appeared to be only 2 members of staff catering for the whole hotel and as a consequence we had to queue for approximately an hour to be served a cooked breakfast. It was a shorter wait the following morning of about 20 minutes, but there was still only 2 members of staff, but less guests. It appears that staffing levels need to be looked at on a daily basis in order to accommodate the number of people staying there. Compared to other big chains I stayed in this was quite pricey for no real gain.

Fabulous comfortable stay. Room spotlessly clean. Small downside family with small dog were quite noisy and dog bark throughout night. If pets are permitted they should be separated to main rooms.

So, this hotel was rated fabulous before I booked it....hmm not so fabulous really. I liked the location, lovely bath towels proper thick ones to wrap yourself in, comfy bed, spacious room. But, the hotel prides itself on cleanliness apparently - think you need to have a good look at this - I asked for the bathrooms to be cleaned each day but they weren't until the last one of our 3 day stay; I wasn't happy that my duvet had marks on it and asked for it to be changed - wasn't done until the last day. Breakfast definitely average and what's with the thin cheap toilet paper?? Also, how can a hotel run out of white wine and not serve food after 9pm from a stated service until 11pm?? Overall okay but definitely not fabulous.

Stayed here when going to Silverstone for the Grand Prix. Staff couldn't have been more helpful just made the trip that little more relaxing. Breakfast was subject to covid rules and the only egg choice was scrambled but that's a small thing to note. i would return for certain.

Have stayed at IHG Hotels before and always been fine . We were visiting Althorp House nearby so this was ideal. Arrived but was not too keen on location of the room offered, but the Manager, Janelle, was terrific and managed to show us a few alternatives until we settled on Number 30. The staff were really friendly and made us feel so welcome. Nothing was too much trouble and the House ladies found the bits we needed. Ate in on the first night and the food was fine for us. Breakfast was Continental followed by a lovely cooked selection. Fruit juice, coffee, toast etc. The room was clean and the facilities worked well, which is always a plus. Hotel seemed to be manly business people and they like to stay up late in the bar and then have a conversation in the corridor at about 1am. That is my only issue, the soundproofing is not great and you can hear the TV next door. ( until 2am next to us) The doors do not soft close and unlike myself and my wife who try to make as little noise as possible with the door, most of my fellow guests seemed to just let the thing go. I am not a techie person but there must be a solution. Also, only one sad bench outside, which seems to be the domain of the smokers, which was a shame on our sunny evenings. As I said before, a great little hotel in a really nice location. The M1 was a bit noisy but the windows do the job with the AC working well. The Team could not have been friendlier and they are doing a great job in a tough sector. Thank you Janelle.

Only issue was the person in the room next door had their TV on ALL night but apart from that the stay was fine. Very helpful and friendly staff

A number of minor issues arose during my stay. About three quarters of the television channels down. No means of heating the room during a cold and damp weekend (not even via the air conditioning on full heat). No telephone or other alarm in the room in case of emergency (and my own mobile had no reception indoors, either). And no room cleaning ( a fact concealed until after I had checked in and paid in full). None of them desperately important in the greater scheme of things, but I did ask hotel management to respond, and, a week on from my stay, they still haven't bothered, which suggests that they aren't bothered either.

Great Staff Very Friendly Lovely place to Stay

Great location on our journey to Wales. Very covid safe.