Courtyard by Marriott Charlotte Lake Norman

The experience was fine. The hotel staff was very accommodating and helpful. The only downside was the fact the hotel is undergoing a major renovation, and it was noisy at times.

The staff are very professional and accommodating.

An egg and cheese breakfast sandwich with OJ and coffee was $20.00 plus tip! At The Hampton Innon my next night, breakfast was free and room was MUCH nicer and cleaner!!

It appears renovation way being done...boards where distorted ? Painting

Overall the floors panels etc Maybe they've had water damage

Great location- near interstate exit. Close to birkdale village and other restaurants.

It definitely needs updated and lacks charm and ambience. The bathroom wallpaper had a big patch (about a foot) that was peeled up near the floor. There was no breakfast the first morning. We didn’t necessarily want a meal, but some fruit and maybe a pastry would have been nice. The second morning they had out some brown- spotted bananas and a few small oranges sitting out on a counter. Not in a bowl or basket. I didn’t see if there was anything else. It’s in such a convenient location that it’s a shame it either hasn’t been profitable enough to update.

Hallways had not been vacuumed in weeks. Stains on walls. No breakfast at 7:00 sign read “closed”.

Just the facts not my opinion..Room was clean ,beds soft.Hallways needed to be vacuumed .No free breakfast even though it is written on the sight … free breakfast.. my shower was just warm my husbands shower was chilly at night . Next morning his shower was chilly. So fortunately I was able to get my shower elsewhere. I didn’t expect this from Marriot.

The room was under renos. Plaster patches all over the walls. Tiles were coming off the walls in the bathroom

I’m not eat breakfast