Hotel Preston by IHG

My stay was amazing! The room was clean and the bed was very comfy! The whole room was nice! Will definitely stay here again!

This was an extremely run down Marriott property. I rented 2 rooms, one room AC did not work and it was about 8- degrees in the room. Both were dirty and outdated. We used the gym on site, and it was fine. I would not recommend this property.

I am a Marriott snob and am Platinum elite. Only Marriotts for me— but this one really let me down. The staff was lovely, and the issues are not with them. But this property is really worn down and not up to the Marriott name. Carpets stained beyond cleaning, tiles broken is shower and mold and decay, and the furniture dirty and really worn. It just made me feel like I should have saved the money and gone yo a motel 6. Just really not the retreat I was looking for and expected after a long drive. Marriott- you can’t keep your good name if you allow propertied yo decay to this level. Your loyal travelers need to be able to rely on the name as a guarantee of a certain standard.

I liked the staff. I really feel that they did their best with what they had to work with. Cleaning was very lacking in many areas and many aspects. I always associated Marriott with exemplary service and accommodations but this location has completely changed my mind. I never give a review if my opinion is negative, but as a frequent traveler, I feel that my opinion is fair and optimistic.

This has to be the worst Marriott property in existence. The room was not what I expect from a Courtyard. It was very old and dingy, the curtains were falling down and there was a sizeable hole in the bathroom door (probably 3" in diameter). The worst part for me was that I booked the Queen suite and I called 2 hours before arrival to confirm as my family and I were arriving late. When we got there we were told they did not have a room for us. They then told us they could possibly get us a double queen room which they said still had a pull-out couch - it did not. I asked for a discount on the room to which the gentleman behind the counter laughed rather loudly. I then asked that I at least only get charged the lower room rate to which he said, "yeah, that's not gonna happen." Marriott really needs to shut this place down or at least get their name off of the building. This place is equivalent to a Motel 6 or possibly a Super 8.

The property did not allow me to stay because I had a Montgomery resident ID

Property is in bad location, a lot of walking and standing out in the area

The location was convenient for us.

Smelled like dirty feet, the mirrors were smeared, and the worker at the snack bar waited on someone before me who randomly walked up even though I’d been standing and waiting for several minutes.

The room smelled like a strong odor of mold. The bathrooms did not get cleaned.