Courtyard Virginia Beach Norfolk

Very good service and a quiet place to rest.

No-one manning the desk when we arrived sp the wait was awkward. Our room didnt have warm water. We asked the man downstairs to take a look at it and he waved us off like some karen. It was oue wedding hotel so cold showers really made getting ready difficult.

The room was very nice but the grass in the rear where I had to park was tall and unkempt.

DO NOT STAY HERE. Upon arriving I thought it looked like a bank owned hotel. The landscaping had not been touched and the grass was over grown. When I walked in the entire place was under renovation but nothing was done yet. It looked like someone bought an old nasty hotel to renovate it to become a Marriott but they only updated the rooms and nothing else. Luckily the rooms were updated with new furniture. It looks like owner might have done the rooms first to help pay to do the rest of the hotel slowly but surely. I paid a lot of money to stay at this hotel so I was pretty upset. The ice machines do not work either.

Awful, our group had 25 + people staying there, no ice machine working, no breakfast, no gym accessible, laundry was out of order, no towels, no washcloths, no housekeeping in 5 nights of staying! The grass and landscape haven’t been touched in months. I understand they were remodeling which was to be completed in June. Still wasn’t done plus never saw a worker there. So the hotel was a mess and in awful shape. There was a child that pooped in pool and we requested them to clean pool, otherwise not sure if or when cleaning would happen. This hotel should be shut down. I have photos off all the conditions of this hotel. Aswell as the BLACK MOLD we found. I will be reaching out to the manager which I tried while at hotel but was told she wasn’t there and that I would be contacted by her however they never took my name or number.

There was nowhere for you to put your toiletries in the shower. The shower leaked.

The property was severely undermaintained. Overgrown landscaping, broken appliances and hallway fixtures. If I had to stay more than 24 hours I would have changed hotels

Rooms could be a little more cleaner. Also key never works for door 5 lol

This hotel was in the midst of renovation. When i pulled up it looked like it had been abandoned, but once I entered the guest suite FANTASTIC. Marblesc flooring, hardwood, beautiful stand up shower, mattress to sleep for or not 😆 Very spaced king suite. Excellent reception service on check in and check out. HIGHLY RECOMMEND @ 11-min from oceanfront- QUIET!! Outdoor pool. Well DONE