Nisswa Hotel and Suites

The property was very clean for a place undergoing a massive remodel. Great job.

There was so much construction going on…not clean. The comforters were gross. The pillows all different. Dead lady bugs on the floor. Was not impressed

Overall good stay. We were there only one night. Very nice room/suite! (.Were disappointed with the TV stations but we survived.)

They were starting renovations the next day, so no amenities, no tv channels, pool was empty.

Parking was fine but the room we rented was supposed to have a jetted tub, that didn't work, and the ice machine didn't work. The bed had a dip in the middle.

Under construction/remodel. So some amenities are not available. My non-smoking room had a lingering smell of smoke. There was hair in the dresser, dusty and dirty, especially behind the headboard. The bathroom was the best out of everything, but I believe there's well water and I can bathe in that. I'm frustrated because none of this goes along with the title of Luxury. I would like a refund.

We only stayed a few minutes because the room was dirty. It did not have the amenities that they still had.. there was no bar in the toilet for me to grab onto it and it was very low after knee surgery. I couldn’t stay there.. there was only one staff person there to do everything clean check people in. It was very poorly run. I want my money back because they charge me before I got there which was not the conditions of the booking. Please inform me if you can help me ASAP thank you

One modest hiccup. Our rooms had two TVs and 3 different remotes. All 3 were on the same counter with no guides or operating instructions. Very confusing for a couple of technology challenged 80+-year-old seniors. All we wanted to do was watch a specific program on a live broadcast. Finally figured it out after 20 minutes of trial and error.

Unexceptional! Had to leave.

The pool/spa area has been "out of order" the entire seven years I've been spending Labor Day weekend in Nisswa, which leads me to wonder if it ever worked at all. The mattress in my room (#117) must have been 40 years old, offered absolutely NO support at all, and sagged in all the wrong places. Accordingly, I'm going to have a back ache for about a week. Staff seemed friendly, and the surroundings were clean and well kept.