Mercure Oxford Eastgate Hotel

Great location

Needs a lot of maintenance restaurant closed for lunch and dinner

It’s fine. Good location. Everything in Oxford is overpriced if you can’t stay in college

No complaints

The staff were lovely and really helpful. There was a good choice for breakfast. The location was great- right in the centre of Oxford.

No air conditioning. The room was very hot. We were provided with a fan but this was too noisy to have on through the night. Parts of the room and decor were tired and needed updating. The shower lacked power and the for was a little faulty.

Posizione comodissima per visitare la città, con molti ristoranti attorno.

Arredamento datato, il phon funzionava male

The beds were so comfortable after a long travel day. The student working at the front desk was so friendly and helpful with recommendations. We loved the central location and the history of the hotel.

Perfect location, comfortable room

Wifi not working when we were there

Avoid. Rooms are unbelievably hot as the air conditioning is “permanently” broken. You will not sleep in the Summer. The management refused to offer any gesture of goodwill back and rolled out a robotic response with no care for a paying customer. Simply, once they have your money they do not care.There are better places to stay in Oxford.

I have stayed here about four times for work. Sadly at this time of year the prices go up and it's outside my budget. Super helpful front desk, right in the middle of Oxford. No evening meal or room service but lots of options outside the front door .

A hotel with a relaxed atmosphere. Very pleasant staff who can’t do enough to help. It has character and is centrally located opposite the university’s examination halls which is lovely to see if you are new to the area. We arrived for a two night stay to be told we’d been upgraded for free to the Ruskin suite (the best room in the hotel) with a fab separate living room and big bathroom. Very friendly staff at breakfast and reception, and the cleaners are lovely too. It a historical building (which one has to bear in mind) and in keeping with the local area. If you want to explore Oxford and the colleges on foot, or the shopping or cultural centres, this is a great choice. We’ll be back!