Mercure Oxford Eastgate Hotel

My friend and I booked through booking.com. She had a mid life moment and booked the wrong date. The room was non refundable however we understand that the hotel can make an exception. I am flying in from Switzerland and due to limited availability in Oxford, we had to book elsewhere. Silverstone is on this weekend so the rooms could have been easily rebooked by the hotel. They have refused point blank to do anything except for a date change and potentially additional costs. Shocking customer service-go Radisson!

Very over priced for one night. Old furnishings and decor in room. Uncomfortable pillow.

Centralt beliggende, venligt personale. Vi fik tidlig morgenmad, da vi skulle nå et fly ♥️

location staff and breakfast

bathroom windows inoperable and bedroom broken and boarded up leading to steam and no ventilation in bedroom and bathroom

It’s location. It was so easy to walk around Oxford from there.

The breakfast buffet was plentiful but the hot food wasn’t hot enough and the fried eggs were stone cold.

The central location is a big plus and is very close to the bus-stop for Thornhill Park & Ride. The rooms are clean and the staff, friendly. They will store luggage after check-out so one can have more time in Oxford. There are plenty of choices at breakfast, English or Continental.

If you like cake soap over bottled, bring your own.

Os quartos são amplos e bem limpos