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7.6 / 10 Guest Rating

Mercure Tunbridge Wells Hotel

8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL, Royal Tunbridge Wells, GB

Mercure Tunbridge Wells Hotel - main view

About the Property

Enjoy the Views from the Garden
Relax in the serene garden area and take in the beautiful surroundings at Mercure Tunbridge Wells Hotel.

Delight Your Taste Buds
Indulge in international cuisine at The Mallows restaurant or opt for 24-hour room service. End your day with a refreshing drink at the bar/lounge.

Convenient Amenities
Benefit from complimentary wireless internet, a hair salon, and a picnic area. In addition, make use of the 24-hour business center, banquet hall, and express check-out services.
Ready to experience all this and more? Book your stay at Mercure Tunbridge Wells Hotel today.

Facilities & Amenities

Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 1 Double Bed - Photo 1
Classic Room, 1 Double Bed - Photo 2
Classic Room, 1 Double Bed - Photo 3
Classic Room, 1 Double Bed - Photo 4
Classic Room, 1 Double Bed - Photo 5
Classic Room, 1 Double Bed - Photo 6
Classic Room, 1 Double Bed - Photo 7
Classic Room, 1 Double Bed - Photo 8
1/8

Classic Room, 1 Double Bed

1 Double Bed226-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

21 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneHair dryerDeskPrivate bathroomHeating

Classic Double

Non-refundable
Room Only
20% OFF$120.38

$96.3

Includes taxes & fees

Classic Double

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$132.71

$106.17

Includes taxes & fees

Classic Double

Non-refundable
Breakfast Included
20% OFF$157.71

$126.17

Includes taxes & fees

Classic Double

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$173.33

$138.66

Includes taxes & fees

Classic room with 1 double bed

Non-refundable
Half Board
20% OFF$238.83

$191.06

Includes taxes & fees
Superior Room, 1 Double Bed - Photo 1
Superior Room, 1 Double Bed - Photo 2
Superior Room, 1 Double Bed - Photo 3
Superior Room, 1 Double Bed - Photo 4
Superior Room, 1 Double Bed - Photo 5
Superior Room, 1 Double Bed - Photo 6
Superior Room, 1 Double Bed - Photo 7
Superior Room, 1 Double Bed - Photo 8
Superior Room, 1 Double Bed - Photo 9
1/9

Superior Room, 1 Double Bed

1 Double Bed258-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Superior Double Room

Non-refundable
Room Only
20% OFF$182.23

$145.78

Includes taxes & fees

Superior Double Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$200.24

$160.19

Includes taxes & fees

Superior Double Room

Non-refundable
Breakfast Included
20% OFF$218.99

$175.19

Includes taxes & fees

Superior Double Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$240.63

$192.5

Includes taxes & fees

Superior room with 1 double bed

Non-refundable
Half Board
20% OFF$303.81

$243.05

Includes taxes & fees
Privilege, Room, 1 Double Bed - Photo 1
Privilege, Room, 1 Double Bed - Photo 2
Privilege, Room, 1 Double Bed - Photo 3
Privilege, Room, 1 Double Bed - Photo 4
Privilege, Room, 1 Double Bed - Photo 5
Privilege, Room, 1 Double Bed - Photo 6
Privilege, Room, 1 Double Bed - Photo 7
1/7

Privilege, Room, 1 Double Bed

1 Double Bed258-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Privilege Double Room

Non-refundable
Room Only
20% OFF$156.19

$124.95

Includes taxes & fees

Privilege Double Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$166.58

$133.26

Includes taxes & fees

Privilege Double Room

Non-refundable
Breakfast Included
20% OFF$192.95

$154.36

Includes taxes & fees

Privilege Double Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$206.96

$165.57

Includes taxes & fees

Privilege room with 1 double bed

Non-refundable
Half Board
20% OFF$276.2

$220.96

Includes taxes & fees
Family Room, Multiple Beds (Classic) - Photo 1
Family Room, Multiple Beds (Classic) - Photo 2
Family Room, Multiple Beds (Classic) - Photo 3
Family Room, Multiple Beds (Classic) - Photo 4
Family Room, Multiple Beds (Classic) - Photo 5
Family Room, Multiple Beds (Classic) - Photo 6
Family Room, Multiple Beds (Classic) - Photo 7
Family Room, Multiple Beds (Classic) - Photo 8
1/8

Family Room, Multiple Beds (Classic)

1 Double Bed and 1 Twin Bed280-sq-foot room with city and resort views Internet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
TVTelephoneHair dryerDeskPrivate bathroomHeating

Classic family room for 2 adults and 1 child

Non-refundable
Room Only
20% OFF$144.59

$115.67

Includes taxes & fees

FAMILY ROOM Classic family room for 2 adults and 1 child

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$149.76

$119.81

Includes taxes & fees

Classic family room for 2 adults and 1 child

Non-refundable
Breakfast Included
20% OFF$183.59

$146.87

Includes taxes & fees

FAMILY ROOM Classic family room for 2 adults and 1 child

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$190.15

$152.12

Includes taxes & fees

Classic family room for 2 adults and 1 child

Non-refundable
Half Board
20% OFF$255.08

$204.06

Includes taxes & fees

Guest Reviews

7.6
Very Good148 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable beds.

Categories

Cleanliness5.6
Service8.5
Location8.6
Room Quality6.5
Amenities7.5
Value for Money8.5
Food and Beverage8.1
Overall Experience7.5

Select topics to read reviews

A
Alicia
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Helpful?
S
Stephen
Verified booking
partner
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

We liked the decor and ambience of the main area, and our room was very cozy. The staff were very helpful and polite. We both enjoyed our stay very much.

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Good hotel but could do with a refurb "

6.0

The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.

Helpful?
S
Sam
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Excellent"

8.0

Clean room, friendly staff.

Helpful?
D
Denise
Verified booking
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

10.0

Excellent staff

Helpful?
M
Mahadeva
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Friendly staff. Value for the money.

Helpful?
J
Joanna
Verified booking
partner
Standard Room
Stayed in Aug 25, 2025

"Excellent"

8.0

The breakfast was good and made eggs to order. Reception helped us out with taxis. The bed was comfortable. On arrival things such as parking and breakfast was not made clear to us so we had to ask plus there was confusion over payment. The hotel was clean in the surface but not thoroughly on closer inspection. It was very hot outside and we had a fan but it was not very powerful making being in the room for a long period of time unpleasant.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Good stay, comfortable bed"

10.0

Good stay, comfortable beds, room are a little dated but not a problem for the price we paid. Clean and tidy.

Helpful?
M
Magdalena
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Poor condition "

4.0

Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.

Helpful?
G
Gavin
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Good"

2.0

The room was terrible and smelt dirty, the fan did not work properly. Disrespectful residents banging and talking loudly in the corridors, and i swear i had a nocturnal ta dancing elephant in the room above me.

Helpful?
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