Homewood Suites Dallas/Park Central

They wouldn't even lemme check in due to my card being prepaid but they lemme book the reservation with the prepaid card, and then they still charged me for the first night as if I canceled my reservation. Straight bullshit.!!! 🤬🤬☠️

Pool was ice cold and Jacuzzi was out of service.

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It was awful! Hot tub was broken, indoor pool was freezing, our AC stopped working and was never fixed, the room phone didnt work. The room was very run down, the carpet was gross. Not in a good area, random people walking around asking for money and cigarettes

Size of room

Fan didn’t work and no pillows

The attendant was very nice and accommodating. I appreciate the insight into where Walmart was located lol. My family was well taken care of, we will be back!

Great value for money

Carpet and furniture very used

It was easy to get to and easy to check in to and out of.

Very uncomfortable and small. Everything was broken or didn’t work. Bed and pillows were hard. No extra bedding for my kids.

We stayed 3 nights and did not have a single housekeeping visit to make up room. When a request was made for anything to staff, met with looks, silence, and begrudging service. Booked specifically for a jacuzzi option, and of course, there is a sign up it is not working which looks permanent. How long does it take to make a service call? False advertising. Breakfast bar very spotty. Weird tasting egg like fake egg, and bacon and sausage also not tasting right. Waffle maker came out one day out of four we were there. Toaster in buffet had a note on it that toast had to be manually checked and taken out by guest as it was not working properly. Smell of burnt toast every morning. How expensive is it to replace a toaster EVERYONE uses as a guest. There was a toaster in our room for goodness sake. SWAP IT OUT. Coffee in lobby for guest breakfast was empty every morning but one. Took forever to get it filled. Why are guests having to ask for the BASICS. No staff was attending the breakfast area at all. Hit or miss selections, okay on weekend, very poor during week. 3 kinds of bread for toast (to be burned), bagels only one day despite having out cream cheese. Waffle maker one day, no waffle batter to be found and have to find staff and ask for some. One tiny trash can found in entire suite, bedroom and kitchen/sitting room. No hairdryer. One bar of soap--for 3 nights! It sits on a noisy access road in a very high construction area. Staff at desk were friendly. No excuse for price.