Homewood Suites by Hilton Dayton South

Enjoyed our stay

Nice pool and lounge area

Very limited breakfast choices.

Close to the Dayton Mall, restaurants, gas stations. Staff was very friendly. All inclusive breakfast selections were great. Loved all the kitchen amenities in the room. Loved the ice water and coffee in receiption area. One suggestion: need bigger towels for pool area. Towels provided for pool were much smaller than a bath towel. We enjoyed our stay and we will stay here again!

Friendly staff, clean room

No ice machines

Never Again! Our experience with this hotel was disappointing from the very beginning. Even before we arrived, things started off on the wrong foot. When we booked, we were thrilled to find a room that claimed to accommodate five guests. I even called the hotel directly to confirm how that was possible, given that the room listed only a king bed and a sofa bed. I was told a rollaway bed could be provided, which sealed the deal for us, so we booked. Fast forward to just three days before our arrival: I called again to request that a rollaway be added to our room, only to be told that the hotel does not offer them. I explained that we were told otherwise when we booked and that we would not have reserved this room had we known the rollaway wasn't truly available. The staff member on the phone had no real answer. I then contacted Hilton's 800 number, and the representative agreed that a room with only a king bed and a sofa bed shouldn't be listed as sleeping five. She called the hotel on my behalf and, upon returning to the call, informed me that their rationale was that three people could sleep in the king bed. Not exactly the solution we were expecting. She kindly attempted to escalate the issue to her supervisor in hopes of finding us another hotel in the area, but unfortunately, there were no alternatives. So we decided to make the best of it and go through with our stay. Big mistake. As soon as we stepped into the hallway leading to our room, after a frustrating moment trying to figure out which direction to go due to the complete lack of signage, we were immediately overwhelmed by a foul, lingering odor. It was a potent mix of wet dog, mildew, and dirty socks. When we finally located our room, just opening the door was a challenge in itself, it required throwing our full body weight against it to force it open. That initial experience set the tone for what turned out to be one of the most disappointing Hilton stays we've ever had. The room itself was filthy. I ended up scrubbing the floors with a washcloth and soap because they were so grimy. The bathroom floor was even worse, the white washcloth turned black. The bathtub was so slippery that my daughter fell, and we had to line the bottom with a towel for safety. There were dirty dishes left in the dishwasher, and at 1 a.m., the microwave literally fell apart, sending pieces crashing to the floor. A room advertised to sleep five had just two towels. The pillows were as flat as cardboard, and the air conditioner was so loud that it woke everyone up every time it cycled on. Another unsettling experience was witnessing one of the housekeeping staff being accompanied by someone who was clearly not an employee. This individual was not in uniform, was sprawled out on the dirty hallway carpet, eating food, and watching videos on their phone at full volume, all while the employee was supposedly cleaning rooms. It was completely unprofessional and made us extremely uncomfortable. We immediately opted out of housekeeping service for the remainder of our stay, as we didn't feel secure knowing that unauthorized individuals might have access to our room. At checkout, we were asked how our stay was. I shared all of these concerns with the front desk and was told a manager would follow up. No one ever did. This hotel is definitely not up to Hilton standards. It's in need of serious attention, both in terms of cleanliness and customer service. I hope this review helps others make a more informed decision.

The room was so dirty. My dogs find chicken bones and shrimps under the couch !! Under the chair i find so many garbage. I never seen dirty room like this ! It was unsafed. I cut my leg on the couch ….

Kids loved the pool, I loved the kitchenette and large fridge in our suite. All 6 of us and a large dog in a crate fit so comfortably. The breakfast selection was impressive and the staff was friendly and helpful. We would highly recommend this hotel for familoes and people with dogs.