Sleep Inn Franklin - Cool Springs

The tub faucet dripped all night. The base boards in bathroom were moldy and rotten and had black mold.

A look at the pictures shows how disgusting this place was. Pull out couch broken, recliner old and had holes, electrical outlet broken, refrigerator clearly hadn’t been cleaned in a while as evidenced by the ice, door lock has blue funk around it, hairs on the bathroom floor, bathroom had not had a good cleaning in a while

Friendly staff and very polite, but the room was very dated, dirty walls, lots of poor main in bath area, the most terrible looking chair was totally disgusting, I would prefer they through it out wearing gloves, the staff said it was scheduled for a total upgrade last year but was delayed due to Covid, they should be closed

Upon checking in the clerk took at least 10 minutes to get me checked in. Usually, when staying at a hotel, check-in is about 2-3 minutes. After waking up we tried to take a shower but the water was barely even warm. Too cold for wife to shower. There was plenty of hot water coming out the sink faucet. Notified manager who offered to send someone up to check shower, but we were getting ready to leave and didn't need maintenance in while wife was getting dressed. Breakfast was a joke. Cereal with no milk, 2 packages of very small honey buns, juice and coffee. I've stayed at this hotel brand before with much better results.

It's safe and clean low budget motel, with interior corridors, plenty of parking, and right by a Cracker Barrel restaurant. Convenient to downtown Franklin and a quick drive up the freeway to Nashville.

Staying there you feel cut-off from the world! Front desk manager will not order a taxi for you! Not one single take out restaurant around! Area looks so spooky and scary at night! Fighting inside rooms! Will Never recommend it to anyone!

Excellent value for the money. Very clean Very convenient for my matter Friendly

We stopped overnight on our way home from a trip. Convenient location. Good Parking lot. The rooms were very dated. One of the beds had a huge visible dip in the mattress. The main sleeping area appeared fairly clean but the bathroom was atrocious. There was debris in the back of the toilet lid. The floor was very dirty; Lot of loose dirt and particles on the bathroom floor. Does not appear to have been swept in a long while

Bathroom door panels were dirty. No tissues in rooms. Pillows very flat, but for the money it was a pleasant stay and would do it again.

The staff was friendly enough, and the bed was fine, but the shower in room 106 did not work, internet was extremely spotty, bugs in the room. Cigarette smell in the hallways. Need many capital improvements.