Holiday Inn Express - Horse Cave by IHG

The location was good - less than a half hour from Mammoth Cave.

We booked two rooms. In our first room, the TV remote was missing. We got a replacement but it didn't work. The clerk offered to move us to another room but we were exhausted from driving all day so we stayed without a working TV. There were only a couple of tissues so we ended up having to get a refill for that. In the other room where the rest of the family stayed, there was damage to the bathroom door, the room was not clean (garbage on the floor), and it was missing a towel. The breakfast was mediocre at best - no bananas (only out of season apples), no hot cereal, etc.

Too many kids, not your fault.

The individual fesh brewed coffee machine was nice. The breakfast wasn't bad.

The whole facility didnt feel clean. It had an unclean smell as soon as we walked in. The carpets were very dirty. I expected more from this chain.

Very clean

Pool was small, we mainly booked with this location since it was the only hotel in the area with an indoor pool. Unfortunately every other family had the same idea.. pool was small and very packed! I do wish there was more seating in the breakfast area. There were no available tables so we took our breakfast back to our room.

hugely disappointed! I asked for an upper floor got a middle floor. I asked for a quiet place. I got it a couple doors down from the elevator not quiet at all! every single day they ran out of things at breakfast Breakfast was a repeat two days in a row and was mediocre. I asked for housekeeping to be done. They never came in and did our rooms or beds. I would not stay here again.

Your breakfast area could seat more people

Gentleman working the front desk when we arrived around 10:30pm was wonderful! Coffee and breakfast options were great.

Property was dirty, floor in room has clearly not been cleaned. Bedding was clean. Shower and sink showed lots of build up. You can tell they have put newer furniture and such in the rooms so it appears to be recently refreshed but the building itself is in need of upkeep.

It was located close to mammoth cave.

The room was musty, old, and dirty. Doors let light in. One elevator and it was slow. Ice machine not working. The room did not appear to be clean. I feel like there was dog hair everywhere.

1st we had dead and live bugs in a corner of the room. They only have 1 elevator and the hotel was very busy when we were there. BUT the worst was their pathetic included breakfast. 1st morning arrived at 9am (breakfast is until 9:30). No yogurt, pancake maker needed servicing which wasn’t done. 2nd morning arrived at 8:50 am. No eggs, no yogurt, no milk, no butter, no cream cheese, no cinnamon rolls or pastries. They claimed it was their supplier’s fault. I left with sausages and pancakes (they finally serviced the machine) for 2 adults, a 7 yo, 3 yo and 14 month old. Really needed the milk!