Aspen Mountain Lodge

The staff were great, and I very much appreciated being notified early that our room was ready. A staff member even helped us with our bags! The breakfasts were quite good. The only small item I wasn’t happy about was the shower head in the shower. Again, a very minor criticism in a very nice lodge. Slept great, beds and pillows extremely comfortable! Nicely kept property!

Older building and rooms but beds were comfortable and clean

The front office staff at this hotel are amazing! The pool, parking, accessibility and breakfast were great. But the rooms and interior of the property are extremely old, worn down and in desperate need of updating. The beds way to soft, the air conditioners are old, loud and don’t work well and the carpet is disgusting.

Overall nice place for a few summer nights in Aspen. The manager, Ruben, and his crew were wonderful - friendly and helpful for local suggestions on hiking and other activities. The free breakfast is really good as well. Only thing I can suggest to management is that the place needs a reno. The floor of the unit above ours creaked quite loudly and the noise would wake us up when the occupants would walk around.

We really enjoyed our stay! Great to have parking and a lovely breakfast spread.

Cameron at front desk was Amazing! He went abive and beyond for me. Please recognize him for this.

Cameron at front desk made all the difference in the world! Outstanfing service !!

The price was reasonable and the room was clean. The front desk k staff were kind and helpful. The furnishings were very antiquated and the pool was not open as advertised.

Aside from the location, this wasn’t a great experience. The room was large but I’d compare it to a Motel 6 from the late 80s. At check-in, we learned there is not always a dedicated person available. The main building didn’t seem to have air conditioning & there is no elevator. We lugged our bags up to the fourth floor and inputted our 10 digit code which was needed to get in & out of the room. No key, no card, a physical, long code. Each time. The air conditioner was barely holding in the window with wasps coming inside to cool themselves. The bathroom was moldy. The sliding door to the deck had a 1/2 gap at the top and didn’t entirely shut (although there was a lock that closed). Our room was in the high 80s when we checked in. It was 90 outside. The temperature control was high or nothing. Nighttime was not comfortable. There were exposed extension cords in the rain gutters of our patio that looked to be barely holding on. Parking was easy. Dedicated lot. Very walkable to downtown. We ended up checking out a day early.

Vacasa added inappropriate charges including cleaning fees for hotel room, pet fees with no pet, damage waiver with no damage—$120.