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9.6 / 10 Guest Rating

Maroma, A Belmond Hotel, Riviera Maya

Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Maroma, A Belmond Hotel, Riviera Maya - main view

About the Property

Discover the serene luxury of Maroma, A Belmond Hotel, Riviera Maya, where paradise meets comfort.

Relaxation and Wellness
Unwind at our full-service spa, offering exquisite massages, revitalizing body treatments, and rejuvenating facials. Take pleasure in our 24-hour fitness center and steam room, or soak up the sun on our private beach.

Gastronomic Delights
Indulge your taste buds with authentic Mexican cuisine at Casa Mayor, one of our two elegant restaurants. Enjoy the convenience of 24-hour room service or sip refreshing cocktails at our beach bar while you bask in the sun.

Convenient Amenities
Stay connected with complimentary high-speed internet throughout the property. Our air-conditioned rooms feature minibars, premium bedding, and private furnished patios for your comfort and relaxation. Plus, benefit from our roundtrip airport shuttle and valet parking to ease your travel experience.

Book now and experience the ultimate getaway at Maroma!

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Free bicycles on site
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, Garden View - Photo 1
Junior Suite, Garden View - Photo 2
Junior Suite, Garden View - Photo 3
Junior Suite, Garden View - Photo 4
Junior Suite, Garden View - Photo 5
1/5

Junior Suite, Garden View

1 King Bed581-sq-foot room, furnished patio with garden views Layout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - Flat-screen TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster ovenSleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Garden View Junior Suite

Non-refundable
Breakfast Included
20% OFF$1,718.13

$1,374.5

Includes taxes & fees
Deluxe Room, Garden View (Deluxe Garden View Room) - Photo 1
Deluxe Room, Garden View (Deluxe Garden View Room) - Photo 2
Deluxe Room, Garden View (Deluxe Garden View Room) - Photo 3
Deluxe Room, Garden View (Deluxe Garden View Room) - Photo 4
Deluxe Room, Garden View (Deluxe Garden View Room) - Photo 5
1/5

Deluxe Room, Garden View (Deluxe Garden View Room)

1 King Bed OR 2 Twin Beds377-sq-foot room, furnished patio with garden and pool views Relax - In-room massage availableInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster ovenSleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippersPractical - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Deluxe Room With Garden View

Non-refundable
Breakfast Included
20% OFF$1,504.98

$1,203.98

Includes taxes & fees
Garden View Premium Suite - Photo 1
Garden View Premium Suite - Photo 2
Garden View Premium Suite - Photo 3
Garden View Premium Suite - Photo 4
Garden View Premium Suite - Photo 5
1/5

Garden View Premium Suite

1 King Bed829-sq-foot room, furnished patio with garden and pool views Layout - Separate sitting areaRelax - In-room massage availableInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster ovenSleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

77 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Garden View Premium Suite

Non-refundable
Breakfast Included
20% OFF$2,564.71

$2,051.77

Includes taxes & fees
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 1
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 2
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 3
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 4
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 5
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 6
Deluxe Room, Ocean View (Deluxe Ocean View Room) - Photo 7
1/7

Deluxe Room, Ocean View (Deluxe Ocean View Room)

1 King Bed377-sq-foot room, furnished patio with ocean views Relax - In-room massage availableInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster ovenSleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippersPractical - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Deluxe Room With Ocean View

Non-refundable
Breakfast Included
20% OFF$1,760.36

$1,408.29

Includes taxes & fees
Suite, 1 Bedroom, Oceanfront - Photo 1
Suite, 1 Bedroom, Oceanfront - Photo 2
Suite, 1 Bedroom, Oceanfront - Photo 3
Suite, 1 Bedroom, Oceanfront - Photo 4
Suite, 1 Bedroom, Oceanfront - Photo 5
1/5

Suite, 1 Bedroom, Oceanfront

1 King Bed657-sq-foot room, furnished patio with ocean views Layout - Separate sitting areaRelax - In-room massage availableInternet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster ovenSleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

61 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Oceanfront One Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$3,590.26

$2,872.21

Includes taxes & fees

Guest Reviews

9.6
Exceptional98 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the beautiful property.

Categories

Cleanliness9.2
Service10.0
Location9.7
Room Quality9.7
Amenities9.7
Value for Money9.1
Food and Beverage9.7
Overall Experience9.8

Select topics to read reviews

5
561edwCLIFTON PARK, SARATOGA COUNTY, NEW YORK
Verified booking
NONE
Standard Room
Stayed in Dec 22, 2025

"Beyond expectations..."

10.0

Wonderful and relaxing stay. Impeccable attention to detail and first rate staff. Will investigate other Belmond properties in Mexico.

Helpful?
F
frankcecchinNEW YORK CITY, NEW YORK
Verified booking
NONE
Standard Room
Stayed in Dec 10, 2025

"Birthday trip to Maroma"

10.0

The hospitality at this resort was over the top. I did not have to made any decisions- it was all there right at your fingertips- amenities, food and assistance.

Helpful?
K
kkloves2travel
Verified booking
Business
Standard Room
Stayed in Dec 9, 2025

"Maroma MAGIC"

10.0

Amazing resort! The staff made our stay so wonderful. The attention to detail was unbelievable. We can't wait to come back!

Helpful?
R
richardvO3707WC
Verified booking
NONE
Standard Room
Stayed in Nov 6, 2025

"highly recommend"

10.0

beautiful boutique resort with excellent amenities, staff and beach . Highly recommend for a couples getaway or family getaway.

Helpful?
A
Ardy_12_12
Verified booking
Solo travel
Standard Room
Stayed in Nov 5, 2025

"Sacred moment of love and rebirth"

10.0

I received the Mayan Power 90-minute treatment at Spa Belmond Maroma Spa I did did on my birthday it was an amazing gift, and a truly divine experience. From the moment I arrived, I felt wrapped in a serene atmosphere filled with care, harmony, and gentle attention to every detail. My therapist, Teresa, was exceptional, her touch carried both strength and grace, guiding me into a state of deep relaxation and inner peace. The entire experience felt like a ritual of love and renewal, where body and soul were nurtured with presence and devotion. I left feeling embraced, cherished, and completely restored. A sanctuary of well-being that I wholeheartedly recommend to anyone wishing to reconnect with themselves. One of my favourite place, maroma Bay.

Helpful?
R
Relax40733694990
Verified booking
Family
Standard Room
Stayed in Oct 31, 2025

"Simply the best"

10.0

Top Almost nothing you can complain about expect the ocean was a little bit raw these days. Thank you

Helpful?
G
Guide550802BELFAST, NORTHERN IRELAND
Verified booking
Couples
Standard Room
Stayed in Oct 26, 2025

"Outstanding"

10.0

Exceptional staff, exceptional experience The best available within a thousand miles Food superb Sommelier superb Bucket list property We left to split our vacation - went to nearby Banyantree but left to return within 24 hours such was the enormous gulf in quality difference! Highly recommend Breakfast - possibly best in the world

Helpful?
I
ischneider3606
Verified booking
NONE
Standard Room
Stayed in Oct 20, 2025

"THIS PLACE IS UNREAL"

10.0

Amenities, service, and staff were off the charts. Literally the best resort I've ever been to. Highly recommend.

Helpful?
M
Meander569780
Verified booking
NONE
Standard Room
Stayed in Oct 15, 2025

"An Amazing Couples Getaway for Birthday"

10.0

We stayed at Maroma, A Belmond Hotel for a birthday trip, and it was truly unforgettable. From the moment we arrived, the service was second to none—warm, attentive, and thoughtful in every detail. Our room was beautifully appointed, blending authentic Mexican charm with modern luxury and comfort. Every space felt private and serene. The food was spectacular—some of the best meals we’ve ever had, both in flavor and presentation. Each dining experience felt special, from breakfast to dinner on the beach. Maroma has set the bar incredibly high for our future travels. It’s a rare place that manages to be both luxurious and deeply relaxing, and we can’t wait to return.

Helpful?
I
inboxford
Verified booking
NONE
Standard Room
Stayed in Oct 14, 2025

"All-around Fantastic Resort"

10.0

Professional and friendly staff, beyond beautiful property. Worth every penny. Snorkeling in the area is exceptional.

Helpful?
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