Hotel Haus am See Self Check-in

We loved our stay here. Great location in quiet village across from Hallstatt. Beautiful view from our small balcony. Rooms aren’t large, but very adequate. Wish TV was a smart tv we could put YouTube on or stream our own movies in English. 15 euros per check in and 12 euros parking per night we didn’t know about until getting our sign in instructions. But would stay here again!

The price of this hotel is really high for the kind of place that it is. No elevator and it’s very hard to bring your luggage up if it’s heavy and you have been traveling for several weeks. It’s a very basic place and very high cost.

Beautiful lake view and good breakfast.

It’s very tiny room. No coffee or hot water. A dead bird on the balcony. Minimum hospitality.

The only thing going for this hotel is the view. The room was very small. The pillow was horrible. The shower was primitive. The bathroom light went on together with a noisy fan. And it was not cheap.

I hope this review isn't too long, but I had an experience similar to those who gave this hotel a lower rating, and I thought I'd share why. The Positives: The location is perfect! Obertraun is ideal for accessing the train, the bus to Hallstatt, and even the ferry. With two boat options on either side of the hotel. The hotel is right on the lake beside a lovely park, and we paid for a lake view, which did not disappoint. We had a charming balcony overlooking the lake and the picture-perfect town of Hallstatt. Honestly, I'd rather stay here than in Hallstatt itself. Hallstatt is so busy, and parking is a nightmare. While you will pay for parking in Obertraun too, it's more manageable. The hotel was spotless—squeaky clean bathrooms and windows so clear you'd forget they were there. The Negatives: Now for the tricky part. The room was tiny. We had two large bags and backpacks (because we're on a 30-day vacation), and this was just an overnight stop. But where to put the bags? They ended up having to use the bed to get into them because there was nowhere else to place them. The bathroom was also small but manageable for us. However, if you're on the larger side of average, things might feel very tight. There's no elevator either, so I can only imagine the struggle if we were staying higher than the second floor. Prices in this touristy area are high for everything, and yes, this place was expensive for what it was. But let’s face it, you're paying to be in a beautiful part of the world. The breakfast? At 20 euros, I'd skip it. Now, the awkward bit... We received an email on the 7th of September suggesting we were expected on the 8th (even though our reservation was for the 9th). The e-mail requested that we come to pay for our room in the morning (the 8th) and confirm whether we'd be having breakfast by 8 pm that evening. I quickly replied, pointing out that our booking was for the 9th, not the 8th, and asked for confirmation. No response. So I followed up. The reply I got simply told me to refer to the "self check-in" email from the previous day. Still confused, I sent another message asking for clarification on our dates. I got a kind of snarky reply "You already got a self check-in mail as already mentioned! Please read it!" Now, call me sensitive, but those exclamation marks felt a bit much. When we arrived, the manager was at the desk but didn’t look up, didn’t say hello, and certainly didn’t offer any help. Imagine this scenario: you're in a foreign country, not sure about the process, dragging heavy bags, and the only thing standing between you and a friendly experience is a quick smile and "Welcome to Obertraun, your room is just up the stairs—sorry, no elevator." It would have made all the difference. Instead, we got radio silence until we figured it out ourselves while I struggled to find the all-important "check in email" Later, we came by the desk again, we said hello and at that point, he gave us a lovely smile, so I'm guessing there's a bit of a language barrier here. I don’t think the aloofness was intentional, but it did come across that way. The place has been compared to a hostel, and I have to agree—if you want great service and a spacious room, this isn't the place. But if you're happy with a clean, small room and a great location, you’ll enjoy your stay. Just don't expect a warm welcome at the desk!

The location and breakfast were great. You get directions for self check in and there isn’t anyone around in the afternoon to get assistance from. Our room felt small, best suited for one person, but there’s bigger rooms. We just needed a place to sleep so it met our needs. The room had a hair dryer, towel hanger, soap, and a small table with 2 chairs. I feel additional items would have been helpful such as a fan (we went in early September), way to heat water, and a small fridge. There’s about 2 restaurants in town and one grocery store about a 20 minute walk, so storing food would be convenient.

This hotel is significantly over priced. It is very basic, old and expensive. The view however is lovely but that is why you’re paying 3 times what should be charged. There is nothing in the area for dinner other than a terrible restaurant, my food was inedible. If you want to stay in the area as the lake is beautiful stay in Hallstatt!

The location is truely amazing - right on the edge of Lake Hallstadt - which is beautiful. You can be swimming in the lake within 1 miute of waking in the morning. You can get the small Navia eco boat over to Hallstadt every hour. Now the hotel itself is reasonable - it does have small rooms, small bathroom, no A/C, no escilator and an adequate breakfast - but combined with its position on the lake it was just what we wanted. We ate at all 3 restaurants (tbh cafes) in Overtraun and all were reasonable but the best was the Pizzeria Kegelbahn (which does a lot nore than just Pizza!)

Amazing location , Property is in the lake and facing Hallstatt , breathtaking view