Pine Lake Resort and Banquets

The place was decent but there was only 6 tv channels, the hot tub was out of order but was centrally located to everywhere we visited

Not world class... But not bad either.

Room was clean. The elevator closest to my room was not working so had to walk to the other side of floor. Only ice machine was on the 3rd floor.

We thought our room was clean and well furnished. It appears that the new owners are trying to rejuvenate and old banquet and conference facility. It may turn out to be a nice place someday.

Check-in was quick and staff was friendly. The room was clean but door to hall allowed in a lot of noise. The overall decor of the common areas is very aged and in need of new carpet, paint and a loghting upgrade. Adjoining restaurant was being renovated which gave the place a runned down feel when I pulled up.

Property was clean the staff was nice and attentive walking distance to anything you could need!

Location was doable distance to where we were going over weekend. When we got in room, there was dirty rags in tub and tv remote did not work. Attendant was amicable to get issue corrected. We were right by an elevator that did not work so had to go around facility to working one. I was surprised to see our charge was a little less than what was quoted on Expedia when we booked the room. Not updated but seemed like they are in process.

Jacuzzi and pool were not usable. Only 6 channels and they had roaches.

Staff was polite, but looks like the property has been under renovation for quite some time. Hot tub wasn’t working, pool didn’t look clean, restaurant and bar not open and looks like months before it would be. Also blood on the sheet when pulled back the comforter. Bed was probably made up, but she’s not clean from the previous occupant.

The young man, Nico that checked us in was great!! He handled our requests and concerns smoothly and quickly and correctly!! I grew up in this town and know that the hotel has been there for many years. My wedding night was there The hotel was under a bit of rehab so the restaurant and the bar were not open. It was ok because there is an abundance of restaurants to choose from. I want to acknowledge Nico and his unending great customer service!!!!!