Ramada by Wyndham Strasburg Dover

Fourth time staying here, and as usual it's so well run! Always clean and comfortable. Excellent breakfast also. The upgrades are very well done.

Nice and clean but not overpriced

The beds were a little on the hard side

Location was very nice for our trip. The rooms were clean and comfortable. The housekeeping staff were pleasant and accommodating.

The construction/renovation could have been designed to be done away from the occupied rooms. Early morning hammering was annoying.

Great price

I did the pre check in the day before, gave estimate time of arrival and paid with credit card. Got on site employee stated, “ we didn’t know if you were coming because it states “cash” and arrived after estimated time. We as a family were out for Amy birthday celebration and coming to hotel 30 min after estimated time isn’t bad IMO. It’s a paid room. Didn’t know I had a curfew?! Employee stated I had to swipe my card and pay. I said, no I already paid. Employee wanted to argue and state you have to swipe again, so it shows you paid on our end. Booking through hotels.com really was a BIG mistake. After employee checked for a good 5 min he’s like o yes, I do see that. You’re good. I said, can I get a print off for the receipt, he said no. You booked through hotels.com you don’t get a receipt from us. I couldn’t even get a copy of the paper I had to sign for when I had to check in AGAIN. Pre check online was a waste of my time. Fiasco checking in. After all of this. We go into room and getting around and settled in. We reserved the two full beds room, and while standing on the side of the bed I cracked my ankle so hard on the bed frame. Instant hematoma with broken skin and bleeding. Bed frame was sticking out but bed skirt was hiding it! The frame has 3 parts equally spaced on each side that sticks out 4 inches fr the mattress and theyre all hidden behind the bed skirt. But easily a trip hazard and or an ankle buster! Had to move the mattress and box spring over 6 ib to one side just it was safe to get in the bed. Went down to the front desk to report incident and employee was less than compassionate. Stated “ o yes, I’ve done that many of times” but I will let staff know. Showed employee pictures of busted ankle and what specific part I was talking about. As stated before. No compassion given. Incident was reported to staff because of how easily it is to hit that it needs FIXED so it prevents others from getting hurt.

Clean room nice staff

Bed was bad feel coils thru bedding back hurt in morning,Tried to take shower twice no hot water,.Breakfast was worst I ever had at hotel .