Super 8 Springfield North I-44

There were some things in the room that need to be fixed and was not that clean

To start off, the front desk clerk was no where to be found. After ringing the bell multiple time, after waiting more than 5 minutes, she rudely came to the desk and asked what we needed. We told her we would like to check in and she took our DLs. Now I prepaid for the room and called ahead of time to see if there would be any additional fees at check-in and was told only if we had pets along. However when checking in, the rude clerk demanded that we pay a $100 deposit per room. After questioning the deposit she agreed to lower it to $150 all together but that was all she could do. Since I had already pre Paid, we decided to stay. Biggest mistake. We had 2 rooms, a smoking and non smoking. The smoking room had stains on the carpet, fridge did not work, you could feel the floor buckle under the carpet by the AC unit. The non smoking room had a weird smell, broken mirror in the bathroom, stains all over the carpet and the bed was soo close to the floor it reminded me of a toddler bed. There was so much noise in the halls in the middle of the night. Staff was vacuuming, there were loud "booming" sounds. I would not recommend this place at all

We were looking for a no thrills place to stay for the night to get some sleep and break up our 18 hour drive into 2 days. There was mold around the air conditioner unit and the place could use some updating and better upkeep. That wasn't too big of a concern. The issue we had the most was the response from the desk attendant after asking for a receipt at check out. We were shocked to be asked if we had a problen with people that looked like him simply for asking for a receipt. He went off on us insinuating that we were asking for a receipt based on his skin color. I told him that was absurd and that I ALWAYS ask for a receipt. He continued to go off on us. I left with telling him to have a blessed day. I really feel sorry for him to have made such an assumption.

It was fine

I had an ok stay was able to rest and relax

It was falling apart in the bathroom. And the sheets were stiff and the blankets were thin.

Room was okay but needs some updates and better mattresses.

Rundown. Will not recommend to anyone

Rooms are clean however, expect delays and a lack of amenities.

Positive: none Negative: Broken shower riser. Cracking plaster in bathroom. Tub surround doesn’t meet tub. Lumps in floor under carpet. No fridge in room. Outlet fixtures moved. Bathroom lights flickered and had a short. Bathroom exhaust wasn’t efficient; mold on ceiling.