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8.2 / 10 Guest Rating

Shangri-La Hangzhou

78 Beishan Road, Hangzhou, cn

Shangri-La Hangzhou - main view

About the Property

Luxurious Lakeside Retreat

Dining Options: Indulge in a variety of culinary delights with 3 dining options available at the hotel.

Modern Amenities: Stay connected with the latest technology as the hotel is covered with 5G network signals and offers free in-room internet.

Convenience and Comfort: Enjoy stunning views of Baoshi mountain or gardens from air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and personal safes.

Experience luxury and convenience at Shangri-La Hangzhou. Book your stay now for a memorable lakeside getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Hill view King Bed Room - Photo 1
Hill view King Bed Room - Photo 2
Hill view King Bed Room - Photo 3
Hill view King Bed Room - Photo 4
Hill view King Bed Room - Photo 5
Hill view King Bed Room - Photo 6
1/6

Hill view King Bed Room

Room offers views of nearby mountains.

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Hillview King

Non-refundable
Room Only
20% OFF$174.85

$139.88

Includes taxes & fees

West Wing Hillview King

Non-refundable
Breakfast Included
20% OFF$225.51

$180.41

Includes taxes & fees
Lakeside Twin Bed Room - Photo 1
Lakeside Twin Bed Room - Photo 2
Lakeside Twin Bed Room - Photo 3
Lakeside Twin Bed Room - Photo 4
Lakeside Twin Bed Room - Photo 5
Lakeside Twin Bed Room - Photo 6
1/6

Lakeside Twin Bed Room

The hot tub is a top feature of this twin room. The spacious twin room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Lakeside Gardenview Twin

Non-refundable
Room Only
20% OFF$200.66

$160.53

Includes taxes & fees

West Wing Lakeside Gardenview Twin

Non-refundable
Breakfast Included
20% OFF$250.29

$200.23

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
Executive Suite - Photo 6
1/6

Executive Suite

The suite enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

72 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Executive Suite

Non-refundable
Room Only
20% OFF$444.64

$355.71

Includes taxes & fees
Horizon Lakeside King Bed Room - Photo 1
Horizon Lakeside King Bed Room - Photo 2
Horizon Lakeside King Bed Room - Photo 3
Horizon Lakeside King Bed Room - Photo 4
Horizon Lakeside King Bed Room - Photo 5
Horizon Lakeside King Bed Room - Photo 6
1/6

Horizon Lakeside King Bed Room

This double room has a balcony, flat-screen TV and air conditioning. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Double room King bed - West Wing - Horizon - Lakes

Non-refundable
Room Only
20% OFF$235.4

$188.32

Includes taxes & fees
Hill view Twin Bed Room - Photo 1
Hill view Twin Bed Room - Photo 2
Hill view Twin Bed Room - Photo 3
Hill view Twin Bed Room - Photo 4
Hill view Twin Bed Room - Photo 5
Hill view Twin Bed Room - Photo 6
1/6

Hill view Twin Bed Room

This twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Hillview Twin

Non-refundable
Room Only
20% OFF$174.85

$139.88

Includes taxes & fees

West Wing Hillview Twin

Non-refundable
Breakfast Included
20% OFF$225.51

$180.41

Includes taxes & fees

Guest Reviews

8.2
Excellent193 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful service.

Categories

Cleanliness7.5
Service9.5
Location9.5
Room Quality7.5
Amenities7.5
Value for Money7.0
Food and Beverage8.5
Overall Experience8.7

Select topics to read reviews

C
Chuan-shengsgSG
Verified booking
solo_traveller
Standard Room
Stayed in Aug 4, 2025

"Very disappointing, far from Shangr La’s standard."

3.0

Facility is old, carpet is filthy, from desk were not friendly.

Helpful?
H
haoyu
Verified booking
Standard Room
Stayed in Jul 30, 2025

"老飯店高雅的氣質"

10.0

服務到位 精緻優雅 雖然隨時間勢必老舊 但乾淨整潔 無可取代的最佳位置

Helpful?
E
Emily
Verified booking
Standard Room
Stayed in Jul 28, 2025

"My go-to hotel in Hangzhou"

10.0

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!

Helpful?
N
NicolemyMY
Verified booking
couple
Standard Room
Stayed in Jul 10, 2025

"Nice but wouldn’t have paid the premium"

7.0

It was near the lake

They sold it as a room with lake view but I never saw the lake from my room! And I paid a premium!

Helpful?
Y
YingsgSG
Verified booking
group
Standard Room
Stayed in Jun 19, 2025

"Superb"

9.0
Helpful?
T
TsarkovruRU
Verified booking
young couple
Standard Room
Stayed in Jun 12, 2025

"Exceptional"

10.0
Helpful?
B
Bun
Verified booking
Standard Room
Stayed in Jun 7, 2025

"Exceptional"

10.0

西湖邊,酒店服務良好

Helpful?
D
Devin
Verified booking
partner
Standard Room
Stayed in Jun 5, 2025

"Exceptional"

10.0

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.

Helpful?
G
GeoffreyauAU
Verified booking
young couple
Standard Room
Stayed in Jun 3, 2025

"Very good"

8.0
Helpful?
G
GuoauAU
Verified booking
family with young children
Standard Room
Stayed in May 26, 2025

"Very good"

8.0
Helpful?