Shangri-La Hangzhou

Convenient location to west lake and the show. Just 5 mins walk to impression of west lake show. Free rental of umbrellas.

It was ok

I find the hotel was too old and expensive.

The room offers a wonderful view of the scenic West Lake. The staff members are very helpful. In particular, I wish to give my compliments to the amiable staff members of the lounge and restaurant.

Hangzhou is renowned for the tidal bore of Qiantang River. I think all visitors to Hangzhou should have watching the tidal bore on their agenda. Being the first time visitor to Hangzhou, I am no exception. But when I asked a male staff member at the reception counter of the hotel (10:05pm on 9 Oct) about the information on the tidal bore, that staff member simply and bluntly replied having no information in hand without offering any hint or other advice. I am not sure if the manner of that staff member only reflected his own problem, having nothing to do with the overall training staff of the hotel. Look forward to a better experience for my next visit to the hotel.

Die Lage ist phantastisch. Frühstück ist gut.

Es ist einfach bereits abgewohnt. Neue Tapeten, neue Böden, möglichst ohne Teppich, und es wird ein charmantes Vintage Hotel.

黄金位置，适合沉浸式体验西湖，去各个景点也很方便。

硬件明显年久老旧、处处充斥着一种潮湿霉腐的气味。没有大堂酒廊，没有晚餐自助。早餐没有想象中的那么好，中餐厅的水准一般。酒店空调冷风强劲，晚上必须关闭入睡。

一切都很好，就是酒店的设备比较陈旧。

房间的设备装修