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8.2 / 10 Guest Rating

Shangri-La Hangzhou

78 Beishan Road, Hangzhou, cn

Shangri-La Hangzhou - main view

About the Property

Luxurious Lakeside Retreat

Dining Options: Indulge in a variety of culinary delights with 3 dining options available at the hotel.

Modern Amenities: Stay connected with the latest technology as the hotel is covered with 5G network signals and offers free in-room internet.

Convenience and Comfort: Enjoy stunning views of Baoshi mountain or gardens from air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and personal safes.

Experience luxury and convenience at Shangri-La Hangzhou. Book your stay now for a memorable lakeside getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Hill view King Bed Room - Photo 1
Hill view King Bed Room - Photo 2
Hill view King Bed Room - Photo 3
Hill view King Bed Room - Photo 4
Hill view King Bed Room - Photo 5
Hill view King Bed Room - Photo 6
1/6

Hill view King Bed Room

Room offers views of nearby mountains.

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Hillview King

Non-refundable
Room Only
20% OFF$178.09

$142.47

Includes taxes & fees

West Wing Hillview King

Non-refundable
Breakfast Included
20% OFF$229.71

$183.77

Includes taxes & fees
Lakeside Twin Bed Room - Photo 1
Lakeside Twin Bed Room - Photo 2
Lakeside Twin Bed Room - Photo 3
Lakeside Twin Bed Room - Photo 4
Lakeside Twin Bed Room - Photo 5
Lakeside Twin Bed Room - Photo 6
1/6

Lakeside Twin Bed Room

The hot tub is a top feature of this twin room. The spacious twin room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Lakeside Gardenview Twin

Non-refundable
Room Only
20% OFF$204.4

$163.52

Includes taxes & fees

West Wing Lakeside Gardenview Twin

Non-refundable
Breakfast Included
20% OFF$254.95

$203.96

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
Executive Suite - Photo 6
1/6

Executive Suite

The suite enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

72 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Executive Suite

Non-refundable
Room Only
20% OFF$452.92

$362.34

Includes taxes & fees
Horizon Lakeside King Bed Room - Photo 1
Horizon Lakeside King Bed Room - Photo 2
Horizon Lakeside King Bed Room - Photo 3
Horizon Lakeside King Bed Room - Photo 4
Horizon Lakeside King Bed Room - Photo 5
Horizon Lakeside King Bed Room - Photo 6
1/6

Horizon Lakeside King Bed Room

This double room has a balcony, flat-screen TV and air conditioning. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Double room King bed - West Wing - Horizon - Lakes

Non-refundable
Room Only
20% OFF$239.81

$191.85

Includes taxes & fees
Hill view Twin Bed Room - Photo 1
Hill view Twin Bed Room - Photo 2
Hill view Twin Bed Room - Photo 3
Hill view Twin Bed Room - Photo 4
Hill view Twin Bed Room - Photo 5
Hill view Twin Bed Room - Photo 6
1/6

Hill view Twin Bed Room

This twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

West Wing Hillview Twin

Non-refundable
Room Only
20% OFF$178.09

$142.47

Includes taxes & fees

West Wing Hillview Twin

Non-refundable
Breakfast Included
20% OFF$229.71

$183.77

Includes taxes & fees

Guest Reviews

8.2
Excellent193 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful service.

Categories

Cleanliness7.5
Service9.5
Location9.5
Room Quality7.5
Amenities7.5
Value for Money7.0
Food and Beverage8.5
Overall Experience8.7

Select topics to read reviews

J
jim
Verified booking
family
Standard Room
Stayed in Nov 3, 2024

"Exceptional"

10.0

A great location.

Helpful?
P
PohsgSG
Verified booking
young couple
Standard Room
Stayed in Oct 30, 2024

"Very good"

8.0
Helpful?
W
William
Verified booking
Standard Room
Stayed in Oct 28, 2024

"Great Resort Hotel in Xihu"

10.0

Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort. I'll definitely go there again on my next visit to Hangzhou.

Helpful?
R
Roy
Verified booking
partner
Standard Room
Stayed in Oct 23, 2024

"Excellent"

8.0

Location is great, cross street is the lake. Staff is very friendly.

Helpful?
C
CeciliausUS
Verified booking
young couple
Standard Room
Stayed in Oct 19, 2024

"Exceptional"

10.0

The front desk and concierge staff are exceptional. On his personal time, a member of the concierge team went to the rail station and purchased a ticket on my behalf. Fabulou!

Helpful?
J
JeffreyusUS
Verified booking
young couple
Standard Room
Stayed in Oct 18, 2024

"Exceptional"

10.0
Helpful?
H
HyeyoungkrKR
Verified booking
solo traveller
Standard Room
Stayed in Oct 17, 2024

"Passable"

5.0
Helpful?
K
KennzNZ
Verified booking
family with young children
Standard Room
Stayed in Oct 15, 2024

"ancient facilities plus average breakfast and service equals NO Highlights"

5.0

Location: Perfect location, next to the Xi Lake. Room: Room is ok. Breakfast: Breakfast is average, no knife.

Facility: The facilities are ancient, including the switches, the powerpoints, the shower head and everything in the room. I believe that the facilities just reached the level of a three-star hotel. three-and-half star maybe, but the price is over the five-star hotel. Not happy to pay for historical feelings.

Helpful?
G
GabrielausUS
Verified booking
group
Standard Room
Stayed in Sep 17, 2024

"Exceptional"

10.0
Helpful?
R
RaymondcaCA
Verified booking
family with young children
Standard Room
Stayed in Aug 23, 2024

"Good. Is a very old hotel, Carpet is dirty. 30 years ago probably a 5 stars hotel. Now probably a three."

8.0

Very central

Not convenient for public transportation except taxi.

Helpful?